What are the responsibilities and job description for the Content Designer position at Mindlance?
Content Designer#25-70973
Charlotte, NC
Raleigh, NC
20% Remote
Job Description
Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
Hire a content designer to support Digital Commerce teams.
Bachelor Degree: (Required, Preferred or Not Required)
Required.
Role Responsibilities: (what they will be doing)
This role sits at the intersection of UX writing and product design—helping users stay informed, engaged, and secure while interacting with our platform.
Play a key role in shaping the way client communicates highly visible, critical information, ensuring clarity, accessibility, and consistency across touchpoints.
Collaborate with cross-functional teams to drive alignment and execution.
Ensures user-friendly messaging for design flows, helping applicants, clients, and/or Teammates securely and seamlessly complete banking tasks with confidence and ease.
Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)
2+ years of experience in content design, UX writing, marketing, copywriting, or related field
Understanding of UX, content design, and information architecture.
Familiarity with A/B testing, user research, and performance analytics.
Ability to manage multiple projects and meet deadlines in a fast-paced, high-visibility environment.
Plus/Nice to Have Skills/Prior Experiences:(Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)
Experience in financial institutions, specifically retail banking.
Experience with CMS, design tools like Figma, and collaboration tools like Miro.
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”