Director of Employee Experience

The Opportunity:

Psych360 has recently merged with MindCare Solutions, a leading provider of round-the-clock telepsychiatry and behavioral health services to hospitals, emergency departments, outpatient clinics, and correctional facilities. We are seeking a Director of Employee Experience to lead, oversee, and manage human resources, labor relations and talent acquisition efforts. 

Reporting to the Chief Clinical Officer, the successful candidate will oversee and lead all Human Resources and talent aspects associated with our growing company.

Responsibilities:

• Manage University and clinical rotation relationships for residency / fellowship programs. 
  

• Manage talent outreach manager, geographic talent needs and open positions reports.
  

• Manage office administrator and employee contracting and offers.  
  

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  

• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicate and enforce company’s mission and values
  

• Provide ongoing face-to-face, telephonic and email support and expertise when requested to all employees and management teams. Arbitrate complaints and disputes concerning employees. Act as liaison to the employees and management.
  

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  

• Cultivate a culture centered on our mission, values, and company goals.
  

• Complete appropriate and timely auditing and monitoring of regulatory requirements to ensure HR policies and processes are being followed.
  

• Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; align monetary resources; develop action plans; measure and analyze results; initiate corrective actions.
  

• Responsible for onboarding 
  

• Responsible for offboarding and exits 
  

• Excellent verbal and written communication skills. 
  

• Excellent interpersonal, negotiation, and conflict resolution skills.
  

• Excellent organizational skills and attention to detail.
  

• Excellent time management skills with a proven ability to meet deadlines.
  

• Strong analytical and problem-solving skills.
  

• Ability to prioritize tasks and to delegate them when appropriate.
  

• Ability to act with integrity, professionalism, and confidentiality.
  

• Thorough knowledge of employment-related laws and regulations.
  

• Proficient with Microsoft Office Suite or related software.
  

• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
  

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
  

• At least one year of human resource management experience preferred.
  

• Compensation: Competitive Salary
  

• Benefits: Full Health & Wellness, HSA/FSA, 401(k), Disability, Life/AD&D, additional benefits
  

• Work/Life Fulfillment: Culture, Company Holidays, Paid Time Off, Flex Time, Maternity Leave, Bereavement Leave, Continuing Education
  

We’re transforming the way behavioral health services are designed, developed and delivered with a triple aim of improving access to care, achieving optimal health outcomes, and reducing cost. We accomplish this by attracting, retaining, and developing the most talented individuals to partner with us. Our 360° Rewards are offered for your contributions and help you reach your full potential as a member of the MindCare team. Please visit https://www.mindcaresolutions.com/ for more information on MindCare Solutions.