What are the responsibilities and job description for the Billing/Collections Specialist position at MIND & MOBILITY?
About Us:
Mind & Mobility is a leading provider of outpatient therapy services, dedicated to improving lives through compassionate care and clinical excellence. As we continue to grow, we are seeking a detail-oriented and results-driven Collections Specialist to join our billing team.
Position Summary:
The Collections Specialist will be responsible for managing and resolving accounts receivable for outpatient therapy services. This includes following up on unpaid claims, working denials, communicating with payers, and ensuring timely reimbursement. The ideal candidate has a strong background in medical billing, particularly in outpatient physical, occupational, and/or speech therapy settings.
Key Responsibilities:
- Ensure payments by primary and secondary payers and/or self-pay patients are accurate
- Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
- Accurate and timely follow up and resolution for all accounts receivable.
- Meeting and maintaining cash collection metrics and goals
- Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures
- This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments.
- Works closely with payer provider relations representatives
- Contacting insurance companies by email and/or phone to collect payments
- Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
- Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution
- Work closely with insurance companies and third-party payers to collect revenue for surgical services performed.
Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Minimum 2 years of medical collections experience, preferably in outpatient therapy billing.
- Strong understanding of CPT, ICD-10, and HCPCS coding as it relates to therapy services.
- Familiarity with Medicare commercial insurance plans.
- Proficiency in billing software (e.g., OptimisPT, Kareo/Tebra).
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently and in a team environment.
Benefits:
- Competitive salary and bonus opportunities
- Health Stipends
- 401(k)
- Paid time off and holidays
- Professional development support
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $22 - $24
