What are the responsibilities and job description for the Livestream Operational Manager position at Minch Global Trade Inc?
We are looking for a dynamic and detail-oriented Live Stream Operations Manager to oversee the day-to-day execution and growth of our live commerce channels. You will ensure high-quality, engaging broadcasts across TikTok Shop, Instagram Live, and YouTube, while driving operational efficiency, performance metrics, and strategic scaling of livestream sales.
•🎥 Plan, schedule, and coordinate livestreams—ensuring all hosts, products, and campaigns are aligned with goals and timelines.
•🛠️ Manage technical operations, including OBS, TikTok Live Studio, cameras, lighting, and audio equipment setup and troubleshooting.
•📦 Maintain inventory readiness for featured products; coordinate pre- and post-show logistics with warehouse and fulfillment teams.
•📈 Monitor real-time metrics during live streams (viewership, engagement, conversion); optimize tactics such as CTAs, bundles, and limited-time offers.
•🧪 Conduct post-stream reviews; compile detailed performance reports and use insights to refine future episodes.
•🤝 Work closely with hosts, marketing, and product teams to align content strategy, promotions, and brand messaging.
•🧑💻 Train and oversee production crew or freelancers—camera operators, editors, moderators—to maintain professional broadcast standards.
•🔄 Implement process improvements—checklists, run sheets, backup plans—to minimize downtime and technical errors.
•📚 Stay updated on livestream commerce trends, platform features, and compliance standards relevant to nutrition claims.
Requirements:
•✅ 1 years of experience in live video production, live commerce, or digital event operations—preferably in eCommerce, CPG, or health sectors.
•✅ Proficient in streaming software (OBS, Streamlabs, TikTok Live Studio), hardware setup, and troubleshooting in a fast-paced environment.
•✅ Strong organizational skills, with the ability to manage multiple live shows and go-live checklists simultaneously.
•✅ Excellent communication and collaboration skills across cross-functional teams.
•✅ Data-driven mindset with experience analyzing live metrics (views, watch time, conversion) to optimize performance.
Nice-to-Haves:
•🎓 Background in video production, media studies, or related field.
•🔧 Familiarity with multi-camera setups and live editing tools.
•📺 Previous experience in health, wellness, or supplement content.
•🏆 Experience managing remote moderators and community engagement during live events.
- •📍 Passion for livestream commerce platforms—especially TikTok Shop, Instagram Shop, or Amazon Live.