Behavioral Health Clinic Manager

bout Us

We are a small but rapidly growing outpatient mental health and psychiatric care clinic in Rockville, Maryland.

Our multidisciplinary team of therapists, psychiatric nurse practitioners, and support staff provides compassionate, evidence-based care for individuals and families.

Our services include:

Individual and group therapy

Psychiatric evaluations and medication management

Integrated behavioral health and wellness programs

We are seeking a proactive and experienced Clinic Manager to oversee daily operations, lead a collaborative team, and strengthen community partnerships to expand access to care.

Responsibilities

Clinic Operations

Oversee daily clinic operations, including scheduling, patient flow, and administrative workflows

Supervise and support staff including therapists, psychiatric NPs, and administrative team members

Coordinate psychiatric care services (medication management, follow-ups, documentation)

- Ensure full compliance with Maryland behavioral health regulations, HIPAA, and DEA requirements
Manage budgets, expenses, vendor relationships, and supplies

Monitor key performance indicators (KPIs) such as patient satisfaction, visit volume, and financial performance

Oversee insurance verification, billing, collections, and credentialing processes

Collaborate with leadership to streamline workflows and enhance patient experience

Community Outreach

• Conduct outreach to hospitals, group homes, schools, primary care offices, and community organizations
  Build and maintain referral networks and professional partnerships to increase access to services
• Represent the clinic at community events, mental health fairs, and local networking meetings
  Partner with healthcare providers, educators, and social services to coordinate care
  
  Collaborate on marketing and outreach initiatives to promote the clinic's programs

Qualifications

Required

• Bachelor's degree in Healthcare Administration, Psychology, Social Work, Nursing, Business, or related field
• 3–5 years of experience managing operations in a behavioral or mental health setting
• 2 years of supervisory experience (clinical and/or administrative staff)
• Knowledge of psychiatric care workflows, including medication management and provider scheduling
• Familiarity with insurance billing, credentialing, and revenue cycle processes
• Experience with EHR systems and performance reporting
• Understanding of Maryland behavioral health regulations and compliance standards
  Strong leadership, communication, and organizational skills

Preferred

• Master's degree (MHA, MBA, MSW, or related)

• Experience in community outreach or partnership development
  Prior experience in small-clinic or startup environments
  
  Knowledge of integrated care and value-based healthcare models

Must-Have Skills

• Proven success managing and growing an outpatient mental health or psychiatric clinic
  Strong leadership and team-building ability
• Experience building community referral relationships (schools, hospitals, group homes)
  Excellent interpersonal and problem-solving skills
  
  Ability to manage clinic operations end-to-end with attention to detail
  
  Commitment to patient-centered, ethical behavioral healthcare

Benefits

Competitive salary and performance bonuses

Health, dental, and vision insurance

Paid time off and holidays

- 401(k) with employer contribution (if applicable)

Opportunity to lead and shape a growing behavioral health practice

Schedule

• Monday to Friday

How to Apply

Submit your resume and cover letter describing:

Your experience managing behavioral health or psychiatric programs

• Examples of successful community outreach or referral development you've led
• Why you're passionate about improving mental health access in the Rockville community