Distribution Associate

POSITION SUMMARY:

Execute all distribution activities including, but not limited to, receiving/stocking, inventory reconciliation, processing pre/post sterilized inventory, and picking, packing & shipping orders to customers.  Will utilize an inventory tracking system and is responsible for ensuring the system is maintained, with full quality and regulatory compliance. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Track product history to determine reasons for discrepancies between inventory and stock control records; recommend corrective actions to resolve discrepancies
• Prepare and pack products for shipment to customers globally
• Maintain product tracking for all finished goods based upon donor and/or lot number
• Verify customer shipments meet all regulatory requirements; prepare and execute all steps to facilitate and implement the shipment
• Maintain inventory database with accurate product availability status; timely record changes in inventory activity
• Count and document raw materials, finished goods, and literature to ensure inventory accuracy
• Send out tissues for sterilization; track their return in inventory database
• Stock disposable supplies (gloves, shoe covers, gowns, etc.) for use in production
• Receive shipments from suppliers, inspect items for damage, verify quantities and items numbers, complete required paperwork (packaging slips/purchase orders)
• Deliver maintenance repair and operational (MRO) items to appropriate individuals
• Transport materials (manufacturing/office supplies, tissue, mail, placenta) between internal facilities as required
• Track and manage inventory of returned goods and work with Customer Service to process Return Merchandise Authorizations (RMA’s).
• Move released items to available inventory in the warehouse

PROBLEM SOLVING:

• Performs simple, routine work
• Selects correct processes from clearly prescribed rules, past practices, or instruction
• Seeks advice and guidance on non-routine or problem areas from supervisor. Any deviations from the norm are cleared by the supervisor

DECISION MAKING/SCOPE OF AUTHORITY:

• Under close supervision, exercises limited latitude/independent judgement and decision making
• Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor

SPAN OF CONTROL/COMPLEXITY:

• Entry level support role requiring basic skills; can perform some of the basic tasks within the function; some impact at the job or department level

EDUCATION/EXPERIENCE:

• HS Diploma or GED
• 0-2 years of experience in area of responsibility
• Basic understanding of computerized inventory management systems
• Basic Understanding of the basic statistical and analysis terms
• Prefer 4-5 years of inventory and/or materials management experience in a business involving both domestic and international distribution points
• Prefer experience working in a regulated industry
• Prefer experience working in medical device industry or human donor tissue recovery and distribution industry (i.e. tissue banks)
• Prefer experience working in an International Standards Organization (ISO) or Good Manufacturing Procedures (GMP) environment preferred
• Knowledge of FedEx, UPS, and DHL shipping systems a plus

SKILLS/COMPETENCIES:

• Excellent oral, written, and interpersonal communication skills
• Ability to interact with all levels of management, internal and external customers; with a focus on customer service
• Proficient in Microsoft (Excel, Word)
• Organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail
• Proficiency with Material Requirements Planning (MRP) systems (QAD is preferred)
• Must show aptitude to develop appropriate skills needed for the job

WORK ENVIRONMENT:

The work is typically performed in a warehouse and controlled lab environments. 

 PHYSICAL DEMANDS:

Must be able to lift 30 lbs.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to, or requirements for, this job at any time.