What are the responsibilities and job description for the Patient Scheduling Rep - Clinics position at Mimbres Memorial?
Patient Scheduling Rep - Clinics
We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
- Tuition Reimbursement Programs
- Paid Time Off
- 401k
- Identity Theft Protection
- Pet Insurance
Job Summary:
- Coordinates the scheduling process across multiple specialties.
- Answers the phone and handles multiple lines in a pleasant and courteous manner, makes every interaction feel important, and a very satisfying experience for the patient and their families as the first point person for the patient’s care experience. Customer service is the priority.
- Refers appropriate patient, guarantor, or representative to the Billing staff as appropriate.
- Schedules procedures according to patient convenience, pre-determined guidelines of departments, staffing, and equipment availability.
- Notifies patients of their financial responsibilities.
Qualifications:
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High School graduate or equivalent.
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Two years experience as a medical office receptionist preferred