What are the responsibilities and job description for the Order Entry Clerk position at Milwaukee Tool?
Order Entry
Job Description
The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.
Duties and Responsibilities
Job Description
The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.
Duties and Responsibilities
- Receive, enter and process customer orders
- Process scrap orders
- Disposition and distribution of denied warranties and customer approved orders
- Daily log updates
- Production reporting
- Assist with training as needed
- Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
- Sort and distribute incoming product
- Ship confirmation of orders
- Assist with denied warranties as needed
- Practice 5S and safety
- Take appropriate corrective action for continuous quality improvement and customer satisfaction
- Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
- Repetitive motion
- Must be able to lift up to 30 pounds
- High School or GED diploma required
- Proficient in Microsoft Office
- Basic math and computer skills required
- Excellent 10 key and typing skills
- Fluency in English with strong communication skills, written and oral
- No final warnings
- No more than 6 attendance points
- Efficiency and Quality goal met for previous 3 months
- Must be in current role for 6 months
- Must meet all job description requirements