What are the responsibilities and job description for the Host/Hostess position at Milwaukee Athletic Club?
Join Our Team as a Host at Milwaukee Athletic Club
Are you passionate about delivering exceptional guest experiences? Do you thrive in a role that puts you front and center, setting the tone for a memorable dining experience? If so, we want to meet you!
Position Summary:
As a Host at the Milwaukee Athletic Club, you'll be the warm and welcoming face of our restaurant, greeting and seating guests with a smile. You'll play a pivotal role in creating a positive first impression and ensuring the smooth flow of our restaurant operations. We have AM, Mid-Day, and PM positions available to suit your schedule.
The Host at Milwaukee Athletic Club warmly welcomes and seats guests, schedules reservations, and maintains a clean dining environment. They also handle phone inquiries, ensure guest satisfaction, and perform additional duties as assigned, contributing to an exceptional dining experience.
Competencies:
Ideal candidates should have some high school education, previous related experience or training is preferred, and possess excellent interpersonal and customer service skills, along with the ability to remain calm when addressing guest feedback.
- Communications: Excellent verbal communication skills, active listening, and effective expression of ideas.
- Dependability: Punctual, reliable, and committed to delivering exceptional service.
- Cooperation: A team player with a cooperative and good-natured attitude.
- Quality: A commitment to quality, process improvement, and a customer-focused approach.
- Quantity: Efficiently meet productivity standards and deadlines.
- Member Service: Skillful in managing member interactions, promptly responding to needs, and seeking feedback for continuous improvement.
The benefits package includes competitive compensation, employee meals, paid time off, medical and dental coverage, and more!
If you're ready to join a dynamic team where exceptional service is at the heart of everything we do, apply today! We look forward to meeting you and welcoming you to the Milwaukee Athletic Club family.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $10