Manager Quality Assurance

Milton Hershey School (MHS) is one of the world’s best pre-K through 12th grade private schools, where students from disadvantaged backgrounds are provided with a cost-free home and a top-notch education. Thanks to the generosity of Milton and Catherine Hershey in 1909, the school is fully endowed today, with the resources to ensure students can thrive. The school has prepared over 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students.

MHS is seeking a Manager, Quality Assurance (MQA) To support the development and implementation of a comprehensive review process for internal processes and operational controls across Milton Hershey School and its affiliates, this critical role is focused on driving efficiency, consistency, and risk mitigation throughout the enterprise. The MQA serves as an internal controls expert, quality assurance coordinator, and strategic business liaison—advocating for and advising on process improvement initiatives that strengthen organizational performance. This position plays a key role in enhancing operational effectiveness, promoting best practices, and ensuring that internal systems align with MHS’s mission, compliance standards, and long-term sustainability objectives.

Position Details:

• Location: On-site in Hershey, PA
• Compensation: $94,000 – $125,000 (based on experience) benefits

Key Responsibilities:

• Assist in overseeing the Quality Assurance (QA) program development and implementation.
• Contribute to the development of the annual plan, integrating risk assessments, and aligning activities with organizational priorities.
• Conduct risk-based reviews and testing, delivering strategic reports.
• Lead limited-scope projects, ensuring operational efficiency and compliance.
• Educate teams on internal controls and risk mitigation strategies to enhance business practices.
• Provide shared services audit and compliance support.

Qualifications:

• Education: Bachelor’s degree in finance, accounting, or business required. CPA, CFE and/or CIA certifications are desired.
• Experience: Minimum 3 years in public accounting.
• Technical Skills: Proficient with Microsoft software and databases. Experience with enterprise systems desired (PeopleSoft is a plus). Project management software skills a plus.
• Financial Expertise: Auditing and US GAAP and SOX skills.
• Audit & Controls: Experience working with external auditors and implementing/evaluating internal controls.
• Attention to Detail: Strong analytical skills ensuring accuracy and precision in analysis and reporting.
• Communication & Collaboration: Excellent interpersonal and influencing skills, with the ability to work cross-functionally.
• Work Style: Self-motivated, results-driven professional able to work independently and collaboratively in teams.
• Organizational Skills: Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Commitment to Excellence: High standards for quality and performance.
• Integrity & Engagement: Must uphold strong ethical standards, serving as a role model for MHS students. Candidates should also be eager to actively engage with students.