What are the responsibilities and job description for the Solutions Sales Professional position at Millsnebraska?
Inside Sales & Solutions Professional | Orlando, FL
Build Relationships. Engineer Solutions. Create Customer Value.
At Mills & Nebraska, we do more than sell doors, frames, hardware, and related commercial construction products. We help owners, general contractors, architects, and project teams solve real jobsite and building-performance problems. We are looking for a solutions sales professional who combines relationship-building discipline, mechanical aptitude, pricing judgment, and a commitment to an exceptional end-to-end customer experience.
This is not a transactional counter role. It is a customer-facing, value-added sales position for someone who understands that the best solution is rarely just a product; it is the right combination of application, specification, availability, pricing, coordination, follow-through, and trust.
Role Snapshot
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Primary Focus
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Develop owner, contractor, and trade relationships while converting customer needs into practical, profitable solutions.
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Ideal Background
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Commercial construction exposure, architectural products, building materials, mechanical systems, or related solutions sales.
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Core Strengths
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Mechanical aptitude, problem solving, value engineering mindset, pricing discipline, and proactive follow-up.
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Success Standard
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Exceed expectations by delivering a smooth customer experience from first conversation through quote, order, coordination, delivery, and issue resolution.
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What You Will Do
- Build and maintain direct relationships with owners, general contractors, facility managers, project managers, estimators, and repeat commercial customers.
- Listen for the real customer problem, then recommend practical solutions that balance performance, cost, availability, schedule, and long-term usability.
- Prepare accurate quotes, review pricing relationships, manage order details, and follow up with urgency and professionalism.
- Support customers with product selection, substitutions, value-added alternatives, and coordination across the sales, estimating, purchasing, and operations teams.
- Identify opportunities to grow existing accounts, reactivate past relationships, and develop new project and customer opportunities.
- Track customer needs, active opportunities, quotes, open issues, and follow-up commitments with disciplined communication.
- Represent Mills & Nebraska as a trusted partner who helps customers reduce friction, avoid mistakes, and keep projects moving.
What We Are Looking For
- 2-5 years of sales, customer service, estimating, project coordination, or account management experience; commercial construction exposure strongly preferred.
- Mechanical aptitude and curiosity: someone who enjoys understanding how products work, how they are installed, and how they solve field problems.
- A solutions-sales mindset with the ability to sell value, not just quote product numbers.
- Demonstrated understanding of pricing relationships, margin awareness, bid competitiveness, customer expectations, and the cost of errors or delays.
- Comfort building relationships directly with owners, general contractors, subcontractors, and internal project stakeholders.
- Strong communication skills, responsiveness, follow-through, and the ability to manage multiple priorities in a fast-moving environment.
- Self-motivated, accountable, positive, team-oriented, and motivated to exceed customer and company expectations.
- Proficiency with Microsoft Office; CRM, estimating, ERP, or construction software experience is a plus.
- Bilingual Spanish/English skills are preferred to support communication with our diverse customer base.
The Right Fit Will Be Someone Who
- Can walk a customer through options and tradeoffs without defaulting to the cheapest answer.
- Understands that speed matters, but accuracy and trust matter more.
- Enjoys diagnosing problems, asking good questions, and creating clarity for customers.
- Can coordinate details from quote through fulfillment and stay calm when jobs get messy.
- Takes ownership of the customer experience and follows through until the issue is resolved.
Why Join Mills & Nebraska?
- Be part of a long-standing commercial construction partner with a practical, customer-first culture.
- Work in a role where sales ability, technical curiosity, and relationship discipline all matter.
- Build a career path with exposure to owners, general contractors, project teams, and complex commercial construction needs.
- Join a team that values professionalism, initiative, collaboration, accountability, and growth.
Benefits Include
- 401(k)
- Health insurance
- Dental and vision insurance
- Paid time off and holidays
- Career growth opportunities
- Training and development
Ready to Grow With Us?
If you are a relationship-driven sales professional who likes solving problems, engineering better solutions, and delivering a customer experience that earns repeat business, we encourage you to apply today.
Mills & Nebraska is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.