Maintenance Coordinator - Inspections - Bennington Heights

About Mills Properties

Mills Properties is an award-winning property management company with 32 communities located throughout St. Louis, and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.

Mills Properties Core Values

• Act Like an Owner
• Find a Better Way
• Go the Extra Mile
• Pay it Forward
• Achieve Together
  
  

We invest heavily in our team members with our Total Rewards Package.

Our Total Rewards Package Includes

• Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
• Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
• Benefits – Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
• Retirement Contributions – 401(k) employer sponsored plan and contributions
• Health Savings Account (HSA) – Employer contributions
• Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year)
• Paid Holidays – Thirteen paid holidays per year
• Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
• Discounts – 20% housing discount (*select communities)
• Pet Insurance - Discounted options
• Team Member Assistance Fund – For team member qualifying events when criteria is met
• Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached
• Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
• Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, milestone anniversary gifts
  
  

About The Role

We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs, including appearance, safety, the make-ready process, preventative maintenance, and repair.

Pay is based on experience — midpoint range is $23/hr.

How You Will Be Successful

• Receive all incoming service requests, create and prioritize work orders, assign to technicians, and monitor progress to ensure issues are handled timely and to the satisfaction of the resident
• Troubleshoot service requests by diagnosing and resolving, when possible, prior to issuing work order
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Communicate daily with property office reporting on progress of service requests
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies
• Maintain organization and cleanliness of work areas and maintenance shops
• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
  
  

Inspection Responsibilities

• Conduct quarterly inspections of all apartments to ensure proper maintenance and identify preventive repair needs.
• Perform ongoing inspections related to remediation processes, documenting and tracking progress to resolution.
• Complete pre-move-out inspections to assess unit condition, identify necessary repairs, and reduce turn times between residents.
• Carry out pet inspections to ensure compliance with community pet policies and identify any related damage or maintenance concerns.
• Conduct safety inspections to identify potential hazards and ensure compliance with safety standards and protocols.
• Perform pest inspections and coordinate treatment or preventive measures as needed to maintain a pest-free community.
• Conduct vendor inspections to verify quality of work, adherence to scope, and compliance with property standards and safety regulations.
  
  

What You Need

• High school diploma or GED; trade school degree preferred
• Minimum one year of maintenance experience preferred
• EPA Certification Type I and II, or Universal, required; or willingness to complete certification within the first 90 days of employment
• Proven ability to maintain composure and solve problems with keen insight when faced with obstacles
• Ability to work a varied schedule, including weekends, holidays, and on-call shifts
• Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
• Valid driver’s license
• Adept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others’ ideas, giving due appreciation, and bringing out the best in others
  
  

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the position. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.