What are the responsibilities and job description for the IT Specialist position at Mills Automotive Group?
We are currently seeking an IT Specialist to join our IT Team! We are looking for someone with a degree in Information Technology or equivalent experience in IT support, specifically management of security related initiatives. This position will be focused on the administration of our security programs, managing several systems in place relating to Cyber Security protection and training. Along with managing these programs, active participation in other areas of the helpdesk will be expected. This is an onsite position, working at our corporate office and at our various facilities.
Responsibilities Include
We Offer YOU
Mills - A Trusted Tradition Since 1922!
Responsibilities Include
- IT Help Desk assistance for our Team Members.
- Team Member Add/Move/Changes.
- Install and maintain network, server, application and voice systems to ensure high availability.
- Troubleshoot PC software and hardware.
- Troubleshoot and resolve problems associated with LAN and WAN network environment.
- Work with hardware, software, MDR, EDR, Security Awareness, and Phishing training vendors.
- Work with 3rd party support for problem resolution.
- Work with Team Members to ensure proper resolution of any issues.
- Assist with researching and developing Company standards for software, hardware, and processes.
- Document problem resolution and systems.
- Help Desk environment with ticketing and RMM system.
- Windows Hyper-V Administration.
- Windows Server in an Active Directory domain environment.
- Office 365 Administration.
- Firewall Configuration.
- LAN/WAN Configurations and network security.
- Various AI platforms
- Automotive DMS system.
- Strong troubleshooting skills.
- Willing and able to document systems and procedures.
- Ability to manage multiple priorities.
- Excellent communication skills.
- Ability to work with users at many technological levels.
- Strong customer service focus.
We Offer YOU
- Opportunity for growth and advancement within our Company!
- Leader in our industry for overall Employment Package!
- Medical Insurance
- Dental Insurance
- Vision Plan
- Health Savings Account
- Cafeteria Plan
- Life Insurance
- Employer sponsored 401(k) & potential Profit Sharing
- Paid Time Off
- Designated Paid Holidays
Mills - A Trusted Tradition Since 1922!
Salary : $50,000 - $62,000