Supply Chain Coordinator

Millie's® Makes Moments.

Supply Chain Coordinator

Millie's Ice Cream Works, LLC — Homestead, PA

Reports to: Supply Chain Director

Status: Full-time, on-site | Hourly, non-exempt

Pay range: $22.00 to $30.00 per hour

Our Purpose

Crafting every scoop and every moment to make your day.

Our Core Belief

We believe authenticity is key to our success, and that authenticity has to encompass the product and reach well beyond it. We uphold our relationships as the keystone of everything we do — from sourcing heritage breed dairy, to finding local purveyors of sustainably sourced ingredients, to collaborating with like-minded regional organizations.

Position Summary

The Supply Chain Coordinator keeps ingredients coming in and product going out. The role is the working link between production, the warehouse, e-commerce fulfillment, and our supplier base — responsible for accurate inventory records in NetSuite, on-time outbound shipping, and the cost analysis behind what we buy and what we charge. It also assists with supplier discovery and vetting for new recipes, and supports new franchisees as they come online.

This is deliberately a two-sided job. Part of the day is physical work on the floor: pallets, freight, forklift. The other part is analytical: landed cost, yield, variance, vendor terms. We are looking for one person who is genuinely good at both.

Essential Duties and Responsibilities

Warehouse & Logistics

Palletize finished goods; load and unload inbound and outbound shipments

Drive freezer truck to fulfill local deliveries

Operate a sit-down forklift safely and within certification requirements

Pack and ship direct-to-consumer e-commerce orders

Coordinate curbside load-in and load-out, including timing with carriers

Inventory & Systems

Enter and maintain inventory, receipts, and production data in NetSuite

Reconcile physical counts against perpetual inventory and investigate variances

Maintain and file production and safety records in line with facility requirements

Cost & Analysis

Perform raw material and inventory cost analysis using NetSuite, Excel, and Claude

Track landed cost, yield, and freight to support pricing and margin decisions

Surface cost movement on key inputs to the Supply Chain Director

Sourcing

Assist with identifying, vetting, and onboarding suppliers for new recipes and ingredients

Collect and organize supplier documentation required for onboarding

Compare vendor quotes, terms, and minimums, and make recommendations to senior leadership

Franchise Support

Support new franchisees through product ordering and supply chain onboarding

Education & Experience

Required: High school diploma or equivalent

Required: Valid driver’s license

Required: 2–4 years in warehouse, inventory, production support, or logistics coordination — manufacturing environment strongly preferred

Preferred: Forklift certification

Preferred: Hands-on ERP experience; NetSuite specifically is a real advantage

Preferred: Any exposure to purchasing, vendor management, or cost accounting

Knowledge, Skills & Talents

Comfortable with numbers as a daily tool, not an occasional task — cost per pound, yield, freight, variance

Strong Excel skills; able to build and sanity-check a cost model without handholding

Detail-oriented in a way that shows up in the records, not just the intent

Clear written and verbal communication across production, fulfillment, and outside vendors

Comfortable in a blue-collar work environment. This is a plant, not an office.

Able to switch between the floor and the desk in the same shift without losing the thread

Safety-minded, with the judgment to stop and flag a problem rather than work around it

Physical Requirements & Working Conditions

Regularly lift and move up to 50 lbs

Extended standing, walking, bending, and repetitive lifting

Cold and freezer environments and warm production areas, sometimes within the same hour

Occasional extended hours around production and shipping peaks

Food manufacturing environment: GMP, PPE, hygiene, and allergen-handling requirements apply.

Pay and Benefits

The base pay range for this position is $22.00 to $30.00 per hour. Actual pay is determined by experience, certifications, skills, and qualifications. Millie’s offers medical, dental, and vision insurance, as well as paid time off.

Equal Employment Opportunity

Millie's Ice Cream Works, LLC is an equal opportunity employer.

Pay: $22.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please tell us about any experience you have with Netsuite or other Inventory / Warehouse / ERP systems.

Experience:

• Supply chain: 1 year (Preferred)

License/Certification:

• Forklift Certification (Preferred)

Work Location: In person

Salary : $22 - $30