Graduate Assistant

Staff Posting Details
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Position Information

Requisition Number
Stu407P

Position Type
Student Worker

Department
Department of Student Workers

Job Title
Graduate Assistant (GA) / Ticket Office

Classification
Student Worker

Pay Rate
$6000(FT)/$3000(PT)per year. Graduate assistants also earn tuition waiver credits of 18 credits (FT)/9 credits (PT) per year.

Position Summary Information

Hours per week
Full-time 20 hrs

Days Worked
Weekday and Weekend work, varied times during Ticket Office and Event hours as needed.

Hours/Shift worked
Varied

Job Summary/Basic Function

Assists Ticket Office Manager with the daily operations of ticket sales and online services. Assisting departments and offices at Millersville University and the Ware Center. This position is integrated with a wide variety of athletics, cultural arts events, and other university-sponsored events both on and off campus at a variety of venues. The Ticket Office is open from 9:00 AM - 4:30 PM, plus events occur in the evenings and on weekends. This position is a combination of office hours and evenings/weekends.

Required Qualifications

All graduate assistants must be enrolled in a Millersville University graduate program; non-degree students and those only seeking post-baccalaureate certification are not eligible. Full-time Graduate Assistants must be enrolled in and maintain a minimum of 6 credits in Fall semester and in Spring semester.

• Excellent interpersonal and communication skills (written and verbal).
• High level of organization and attention to detail.
• Strong customer service background.
• Ticket Office GA must be available for on-campus work and weekend and evening work when required.
• Must have valid Driver's License. Travel required between the Ware Center and main campus of Millersville University.

Preferred Qualifications

Job Duties

• Assists with the management of daily operations at ticket office locations.
• Maintains fiscally responsible and accountable ticket reporting to event sponsor and management.
• Maintains schedule of box office and event staff during business hours and at events.
• Provides training and support to the box office and event staff as it relates to either office or event.
• Facilitates outreach and informative sessions with university departments and offices in regard to ticket sales or online services, event programming and marketing.
• Develops and maintains season ticket plans.
• Promotes and facilitates safety and security measures as it related to the event logistics plan concerning the venue, staff coordination, and guest experience.
• Maintains and oversees web development of Millersville Ticket Websites

Working Conditions and Physical Effort

• 50% of job in office setting, other 50% in the field at events and venues, both indoor and outdoor, as required.
• Lifting up to 25 lbs.
• Standing for long periods of time.
• Walking long distances.
• Working in an office setting for a long period of time.

Graduate Assistant payment and hours guidelines

• Graduate Assistants must work 300 hours (FT) or 150 hours (PT) per semester.
• Stipends are paid 8 payments throughout the semester and are paid bi-weekly according to the payroll schedule.
• Graduate Assistants (who are not on an F-1 visa) may work an additional 10/20 extra hours per week in addition to the required hours for the position for a total of 30 hours a week.
• Graduate Assistants who are on an F-1 visa are only permitted to work a maximum of 20 hours per week during academic sessions (spring and fall semesters); there may be opportunity to work during school breaks over 20 hours a week, which would be compensated at an hourly rate.
• Graduate Assistants must meet all eligibility requirements as detailed in GA Guidelines.

Documents needed:

• Resume is required
• Cover Letter is optional
• Transcripts/other documents optional
• Clearances are required for this position: PA Criminal Background, Child Abuse, FBI Fingerprint (Not needed to apply)
• Driver's license background check is required for this position

Millersville University of Pennsylvania

Salary : $3,000 - $6,000