What are the responsibilities and job description for the Department Secretary: Center for Intercultural Student Engagement position at Millersville University of Pennsylvania?
Position Information
Requisition Number
P01276
Position Type
Staff
Department
Center for Intercultural Student Engagement
Working Title
Department Secretary: Center for Intercultural Student Engagement
Classification
Clerical Assistant 2 - 00102
Position Summary Information
Nature of position
Permanent, Full-time
If Temporary, Start Date
If Temporary, End Date
If part-time, hours per week
If part-time, percent time
Days Worked
Monday – Friday
Hours/Shift worked
8:00 a.m. – 4:30 p.m.
Union
AFSCME
Posting Detail Information
Job Summary/Basic Function
About the position:
Reporting to the Executive Director or designee, this position supports the Millersville University Talent Search Program in the Center for Intercultural and Student Engagement (CISE). The position requires a willingness to complete tasks in a timely manner and the ability to manage multiple tasks simultaneously.
Join Our Team at Millersville University!
Position Salary: $36,108.00 annually
Plus a generous benefits package designed to support your well-being and future:
- Comprehensive Health Coverage – Medical, dental, and vision insurance
- Group Life Insurance
- Retirement Plans – Choose from two excellent options
- Tuition Waiver – Invest in your education or your family’s
- Paid Time Off – Vacation, sick leave, and holidays to recharge
- Full Benefits Summary(PDF)
Why Millersville?
Nestled in beautiful Lancaster County, Pennsylvania, Millersville University is a proud member of Pennsylvania’s State System of Higher Education. We’re known for:
- Strong student-faculty connections
- 70 undergraduate and 24 graduate programs
- A stunning campus and vibrant community
- Outstanding job placement for graduates
With over 66,000 alumni across the globe, our impact is far-reaching—and growing.
Our Mission & Values:
At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.
We are deeply committed to Inclusive Excellence—creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community.
Equal Opportunity for All:
Millersville University is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.
Duties and Responsibilities
The Talent Search (TS) and Center for Intercultural and Student Engagement (CISE) clerical assistant is responsible for the administrative functions and general support for TS and CISE including:
- Manage travel schedules for case workers.
- Schedule meetings for cases workers and other TS personnel.
- Reconcile expenditures to the grant.
- Oversee all application processes and procedures for prospective students.
- Oversee all data entry for program participants from the initial application through the completion of the program.
- Develop communication materials for prospective students and families.
- Answer questions for prospective students and families.
- Coordinate educational experiences for TS students.
- Coordinate summer experiences for TS students.
- Serve as the TS primary point-of-contact for communication with the assigned high schools.
- Collect and disseminate data relative to the evaluation of the TS program, feedback from high school administrators, and opportunities for improvement from stakeholders.
- Run reports on spending, participation, and services utilization.
- Collaborate with University Office of Grants, Sponsored Programs and Research, and the Office of Accounting and Budget for award management and financial administration.
- Provide promotional materials to campus departments to enhance awareness about TS.
- Troubleshoot problems for vendors, faculty, or others providing support to TS students.
- Ensure compliance with U.S. DOE performance and financial reporting requirements.
- Provide customer service for the office by answering phone calls and interacting with walk-in appointments.
- Open and close the office during normal business hours and provide an office presence for students.
- Monitor and respond to emails for the office.
- All other duties as assigned.
Required Qualifications
- Six months as a clerical assistant 1 OR graduation from high school OR any equivalent combination of experience and training.
- Experience performing moderately complex clerical activities with considerable independence.
- Demonstrated ability to:
- work with faculty, staff, and students of diverse cultures, racial and ethnic groups, and socioeconomic status.
- Solve problems.
- Handle multiple, complex tasks with accuracy and attention to detail.
- Maintain a professional demeanor in fast-paced work environment.
- Maintain confidentiality and use discretion.
- Work independently.
- Learn academic and office policies.
- Change priorities with little/no notice.
- Help TS and CISE maintain compliance with federal, state, and institutional policies and other requirements.
- Excellent customer service skills.
- Excellent oral, written, and interpersonal communication skills.
- Flexibility, willingness, and ability to pursue and adopt new ideas, information, and technology, and process and summarize information.
- Proficiency in standard office technology, including Microsoft Office, Teams, and Zoom.
- Experience managing schedules using software management systems.
- Commitment to inclusive practices and working with diverse student populations.
- Successful interview (including Word and Excel tests).
- Successful completion of three background checks.
Preferred Qualifications
- 2 Years of work experience in clerical/secretarial position(s).
- Experience working at a college or university.
- Experience working directly with students and external vendors or organizations.
- Working knowledge of institutional policies and procedures.
Essential Functions
Please Note: These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act (ADA).
- Ability to work in person on campus in an office setting.
- No or very limited physical effort required.
- No or very limited exposure to physical risks.
- Extensive writing skills (prepare and organize complex documents).
- Extensive verbal communication skills (provide information and assistance regularly).
- Basic math skills.
- Most work done at a desk, utilizing a computer and phone.
- Work is normally performed in a typical interior/office work environment.
- Understanding of written and verbal directions.
- Ability to sit for long lengths of time.
- Must be able to lift/pull/push up to 10 pounds.
- Dexterity of hands and fingers to operate a computer keyboard and mouse.
Posting Open Date
03/13/2026
Posting Close Date
04/20/2026
Special Instructions to Applicants
Salary : $36,108