What are the responsibilities and job description for the CREW Member - Office of Admissions position at Millersville University of Pennsylvania?
Staff Posting Details
To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to the next Reviewer for his/her approval, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Position Information
Requisition Number
Stu779P
Position Type
Student Worker
Department
Department of Student Workers
Job Title
CREW Member - Office of Admissions
Classification
Student Worker
Pay Rate
$9.50
Position Summary Information
Hours per week
Up to 20 Hours
Days Worked
Weekdays and Occasional Saturdays
Hours/Shift worked
Varied
Posting Detail Information
Job Summary/Basic Function
The Office of Admissions employs a team of student workers, known as the Crew, to support the day-to-day operations of the office. Crew members play an important role in the recruitment of prospective students by helping showcase what the Millersville University experience is like. Primary responsibilities include leading campus tours, answering phones, staffing the front desk, assisting with approximately five Saturday recruitment events throughout the year, and engaging with prospective students through social media platforms such as CampusReel and ZeeMee.
Required Qualifications
Crew members must demonstrate the ability to maintain strict confidentiality, provide excellent customer service, and work effectively both independently and as part of a team.
Applicants should display an enthusiastic and positive attitude toward Millersville University, possess strong communication skills, and maintain professionalism in all interactions.
Proficiency in Microsoft Office is also required. Crew members must maintain at least a 2.25 GPA (both cumulative and per semester) and intend to remain enrolled at Millersville University for at least one year beyond the application term.
Preferred Qualifications
Previous experience in customer service, recruitment, or a related field; bilingual or multilingual abilities; completion of at least one year at Millersville University; and familiarity with the university's campus, academic programs, and student activities.
Job Duties
• Lead engaging campus tours for prospective students, families, and visitors
• Staff the Admissions front desk and provide excellent customer service to guests
• Answer and direct phone calls, emails, and general inquiries
• Assist with the day-to-day operations of the Office of Admissions
• Support recruitment efforts by sharing information about Millersville University programs, campus life, and student experiences
• Participate in approximately five Saturday recruitment events throughout the year (e.g., open houses and visit days)
• Engage with prospective students through social media platforms such as CampusReel and ZeeMee
• Maintain professionalism while representing Millersville University to prospective students and families
Perform additional office or event support tasks as assigned
Working Conditions and Physical Effort
Posting Open Date
08/01/2026
Posting Close Date
11/02/2026
Special Instructions to Applicants
Course schedule required. Resume and Cover Letter optional.
Quicklink for Posting/Requisition
https://jobs.millersville.edu/postings/15294
To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to the next Reviewer for his/her approval, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Position Information
Requisition Number
Stu779P
Position Type
Student Worker
Department
Department of Student Workers
Job Title
CREW Member - Office of Admissions
Classification
Student Worker
Pay Rate
$9.50
Position Summary Information
Hours per week
Up to 20 Hours
Days Worked
Weekdays and Occasional Saturdays
Hours/Shift worked
Varied
Posting Detail Information
Job Summary/Basic Function
The Office of Admissions employs a team of student workers, known as the Crew, to support the day-to-day operations of the office. Crew members play an important role in the recruitment of prospective students by helping showcase what the Millersville University experience is like. Primary responsibilities include leading campus tours, answering phones, staffing the front desk, assisting with approximately five Saturday recruitment events throughout the year, and engaging with prospective students through social media platforms such as CampusReel and ZeeMee.
Required Qualifications
Crew members must demonstrate the ability to maintain strict confidentiality, provide excellent customer service, and work effectively both independently and as part of a team.
Applicants should display an enthusiastic and positive attitude toward Millersville University, possess strong communication skills, and maintain professionalism in all interactions.
Proficiency in Microsoft Office is also required. Crew members must maintain at least a 2.25 GPA (both cumulative and per semester) and intend to remain enrolled at Millersville University for at least one year beyond the application term.
Preferred Qualifications
Previous experience in customer service, recruitment, or a related field; bilingual or multilingual abilities; completion of at least one year at Millersville University; and familiarity with the university's campus, academic programs, and student activities.
Job Duties
• Lead engaging campus tours for prospective students, families, and visitors
• Staff the Admissions front desk and provide excellent customer service to guests
• Answer and direct phone calls, emails, and general inquiries
• Assist with the day-to-day operations of the Office of Admissions
• Support recruitment efforts by sharing information about Millersville University programs, campus life, and student experiences
• Participate in approximately five Saturday recruitment events throughout the year (e.g., open houses and visit days)
• Engage with prospective students through social media platforms such as CampusReel and ZeeMee
• Maintain professionalism while representing Millersville University to prospective students and families
Perform additional office or event support tasks as assigned
Working Conditions and Physical Effort
- Be able to walk or stand for extended periods of time.
- Be able to work outdoors in weather conditions.
- Occasionally lift or move objects weighing up to 20 pounds.
- Be able to sit and use a computer for the length of the shift.
Posting Open Date
08/01/2026
Posting Close Date
11/02/2026
Special Instructions to Applicants
Course schedule required. Resume and Cover Letter optional.
Quicklink for Posting/Requisition
https://jobs.millersville.edu/postings/15294
Salary : $10