What are the responsibilities and job description for the Senior Sales Operations Analyst position at MillerKnoll?
Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
The primary focus of the Senior Financial Analyst - Sales Operations role is to enable the sales organization to operate more efficiently and make data-driven decisions that drive revenue growth. This role ensures that sales leaders and teams have accurate, timely, and actionable insights into performance, pipeline, and productivity. By managing data, streamlining processes, and producing strategic analysis, the role acts as the operational backbone of the sales function — bridging strategy, execution, and measurement.
Essential Functions
Data Management & Quality Control
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
The primary focus of the Senior Financial Analyst - Sales Operations role is to enable the sales organization to operate more efficiently and make data-driven decisions that drive revenue growth. This role ensures that sales leaders and teams have accurate, timely, and actionable insights into performance, pipeline, and productivity. By managing data, streamlining processes, and producing strategic analysis, the role acts as the operational backbone of the sales function — bridging strategy, execution, and measurement.
Essential Functions
Data Management & Quality Control
- Build and maintain holistic datasets by cleansing, joining, and transforming raw data.
- Ensure data accuracy, consistency, and integrity across reporting systems.
- Design and automate workflows to provide reliable, up-to-date data for business use.
- Define business requirements and partner with digital teams to implement new data processes, tools, and technologies that support the corporate sales strategy.
- Facilitate ETL processes to prepare data for compensation systems and sales reporting.
- Design, automate, and maintain dashboards that provide actionable insights for company leadership, sales management, and front-line sellers.
- Collaborate with management to deliver strategic guidance and sound business recommendations through analysis, collaboration, and critical thinking.
- Summarize financial and sales performance, identify key performance indicators, and develop action plans to address risks and opportunities.
- Perform ad-hoc reporting and analytics for internal and external stakeholders.
- Partner with Finance and Sales leadership to set quotas, forecast performance, and project sales incentive payouts.
- Analyze incentive plan effectiveness and recommend adjustments to drive performance.
- Conduct gap analyses to ensure sales leaders and sellers have the insights and tools needed to achieve their goals.
- Collaborate across departments to identify and implement continuous process improvements.
- Provide mentoring and support to less experienced team members.
- Serve as a proactive problem solver and advocate for data-driven self-service solutions.
- Perform additional responsibilities as needed to support business objectives.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor's degree in finance, accounting, or equivalent. MBA preferred.
- 6 years of experience in professional finance position.
- Excellent interpersonal, written, and verbal communication skills.
- Strong analytical skills with the ability to identify trends, generate insights, and solve complex problems.
- Proven ability to lead cross-functional projects and influence outcomes.
- Proficiency with automation, ETL, data querying, reporting, and data visualization tools.
- Self-starter with a continuous improvement mindset.
- Experience with Tableau or other data visualization platforms required.
- Intermediate to advanced Alteryx experience preferred.
- Project management experience preferred.
- Experience with Salesforce, Snowflake, and SQL preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.