What are the responsibilities and job description for the Support Services and Facilitates Coordinator position at Miller Johnson?
About the Opportunity
Miller Johnson is looking for a Support Services & Facilities Coordinator in the Detroit Office. This person will serve as a proactive operational team member responsible for maintaining the day-to-day administrative and office services functions that support a professional, organized, and client-ready office environment. The Support Services & Facilities Coordinator is responsible for ensuring the smooth day-to-day operation of office facilities, conference spaces, kitchen areas, and support service functions while delivering professional and welcoming experience for employees, clients, and visitors.
Why Miller Johnson
What sets Miller Johnson apart is not just the work we do, but how we do it. Here, you will find meaningful work, strong collaboration, and a supportive culture where your contributions are valued, your growth is encouraged, and authenticity matters. Guided by integrity and candor, grit, a down-to-earth approach, commitment to excellence, and commitment to impact, we foster an environment where attorneys can grow thriving practices, deepen client relationships, contribute meaningfully to the firm's future, and build fulfilling careers.
What You Will Do
As the Support Services and Facilitates Coordinator you will:
- Coordinate conference room readiness, including post-meeting resets, maintain conference room refreshments, refrigerators, and hospitality supplies.
- Partner with Support Services/Reception to support meeting and event logistics.
- Serve as the primary onsite contact for facilities-related matters in the Detroit office.
- Maintain clean, organized, and fully functional kitchen, breakroom, and common areas.
- Coordinate with building management, vendors, and service providers to address facility, equipment, and maintenance needs.
- Monitor and respond to facilities and service requests through HappyFox..
- Assist with facilities projects, office improvements, and firm-wide initiatives
- Support day-to-day office operations and provide backup Reception coverage as needed.
- Manage inventory and restock office supplies, paper products, snacks, beverages, coffee supplies, and other materials in breakroom.
- Maintain organized storage areas and monitor inventory levels to support office operations.
- Prepare workspaces and coordinate setup needs for new hires prior to their start date.
- Partner with the Support Services/Reception & Hospitality Coordinator to ensure new hire workspaces are ready prior to start date.
- Provide backup support for the Support Services/Reception & Hospitality Coordinator as needed.
- Perform additional duties and special projects as assigned.
Qualifications include:
- High School Diploma or GED required
- Minimum of 1 year of administrative, hospitality, office services, or related experience required
- Proficiency in MS Office (including Outlook, Word, Excel and PowerPoint) required
- Experience in a law firm, or other professional services setting preferred
- Excellent organizational, time management, and prioritization skills
- Strong communication and interpersonal skills
- Demonstrated client service mindset with professionalism, discretion, and confidentiality
- Ability to work collaboratively and adapt in a fast-paced environment
- Strong attention to detail and commitment to quality service.
We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We are proud to offer flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.
Miller Johnson is proud to be an Equal Opportunity Employer.