eBilling Specialist

Miller Johnson, one of Michigan’s largest full-service law firms, is seeking an experienced full-time eBilling Specialist for our Grand Rapids office. The eBilling Specialist is responsible for managing the full client eBilling lifecycle for the firm, ensuring accurate, timely, and compliant invoicing. This role works closely with attorneys and staff to support eBilling operations, maintain client and accounting systems, monitor work in progress, and address client eBilling inquiries. This position plays a key role in supporting the firm’s financial operations and maintaining positive client relationships.

Responsibilities

• Performs a variety of duties to support the full eBilling cycle
• Submit invoices through multiple electronic billing (eBilling) platforms, including preparation of LEDES filesMonitor and follow-up on invoice approvals and address rejections or discrepancies promptly in electronic billing platforms
• Gather and submit documentation required to onboard new eBilling clients; including submitting the first invoice to ensure a successful submission
• Serve as a resource and consult with firm attorneys and staff on accounting and eBilling matters
• Coordinate with attorneys and practice groups to resolve eBilling issues and discrepancies
• Professionally represent the firm while responding to client inquiries regarding eBilling
• All other duties as assigned

Qualifications:

• Bachelor’s degree in accounting, finance, or related field preferred
• Minimum 3 years of relevant experience in a professional services firm preferred
• Knowledge of general accounting principles preferred
• Proficient in the use of accounting/time and billing software
• Advanced knowledge and proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) and Zoom with ability to learn new systems
• Strong knowledge of electronic billings systems such as Legal Tracker, TyMetrix 360° and BillBlast
• Proactive, organized and detail-oriented to apply strategies to ensure projects are effectively prioritized and executed
• Exceptional client service, independent judgment, and discretion to ensure client confidentiality
• Detail oriented with strong organizational skills
• Ability to be flexible and work collaboratively in a fast-paced environment

Culture and Benefits:

At Miller Johnson, our culture is anchored in our Core Values and how we work together:

Who We Are

Integrity and Candor – We speak the truth

Down to Earth – We stay humble and real

Grit – We push through and get it done

Committed to Excellence – We raise the bar

Committed to Impact – We lift others up

How We Work

Entrepreneurial Mindset – We think like owners

Down to Business – We move fast and stay practical

Rooted and Invested – We build lasting trust

We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. The expected salary range for this position is $35-$56 per hour and will be impacted by factors such as the successful candidate’s skills, experience and working location. We are proud to offer competitive wages, flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.

We are an Equal Opportunity Employer (EOE)

Job Type: Full-time

Pay: $35.00 - $56.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Application Question(s):

• Are you at least 18 years of age?
• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa)?

Work Location: Hybrid remote in Chicago, IL 60606

Salary : $35 - $56