Shipping & Receiving Lead

Shipping & Receiving Lead

Department: Operations Reports To: VP of Operations, Warehouse Fulfillment Lead (Direct)

Location: 95 Valley Street, Bristol, CT 06010 Employment Type: Full-Time, Hourly Schedule:

Monday–Friday, 7AM 3:30 PM, with occasional weekend/overtime as needed.

About Us

Oma’s Pride is a 4th generation family owned and operated premium raw pet food manufacturer

and distributor dedicated to producing the highest-quality nutrition for pets across the United

States. Our warehouse team plays a critical role in ensuring product integrity, cold chain

compliance, and on-time delivery to our customers and partners.

Position Summary

The Shipping & Receiving Lead is responsible for overseeing the daily inbound and outbound

flow of raw materials and finished frozen pet food products, along with order coordination and

communication, assisting with order fulfillment, and inventory management. This role ensures

accurate, timely, and food-safety-compliant handling of all shipments. The ideal candidate has

strong attention to detail, experience in shipping & receiving and/or warehouse work, and the

willingness to learn new skills and procedures as they arise.

Key Responsibilities

Shipping & Receiving Operations

● Lead and coordinate daily shipping and receiving activities, ensuring accuracy of

incoming raw materials, packaging, and outgoing finished product orders

● Verify shipments against purchase orders, bills of lading, and pick tickets; resolve

discrepancies promptly

● Maintain proper cold chain protocols throughout loading/unloading to preserve product

integrity (frozen and refrigerated raw pet food)

● Coordinate inbound/outbound carrier appointments, dock utilization, and proper shipping

documents

● Communicate with the remote sales, operations, and data teams to ensure sales and

purchase orders are current and accurate

● Operate and/or oversee use of forklifts, pallet jacks, and other material handling

equipment

● Participate in scheduled inventory counts throughout the year

Team Leadership

● Serve as the primary point of contact on the floor for shipping/receiving questions and

issues

● Enforce safety protocols, GMPs (Good Manufacturing Practices), and food safety

standards at all times

● Provide feedback and support performance management in partnership with the

Warehouse Fulfillment Lead

Documentation

● Maintain and organize sales and purchase orders using Netsuite and other applicable

software

● Ensure proper lot tracking and traceability for all raw materials and finished goods in

compliance with food safety and SOPs

● Complete and manage all required shipping/receiving documentation, including BOLs,

packing slips, etc

● Flag and quarantine any damaged, mislabeled, or out-of-spec product per company

SOPs

Compliance & Quality

● Uphold USDA, FDA, and AAFCO-relevant food safety practices specific product, raw

material and packaging handling

● Maintain a clean, organized, and safe warehouse environment in accordance with

company policy

Qualifications

Required

● Minimum 1 year of shipping/receiving experience in a warehouse or distribution

environment

● Basic proficiency with Google suite (Gmail, Gchat, Google sheets, etc)

● Strong organizational skills and attention to detail, particularly around lot codes,

expiration dates, and traceability

● Ability to lift up to 50 lbs regularly and work in both warehouse and cold/freezer

environments

● Reliable, punctual, and able to work a physically active, fast-paced schedule

● Positive attitude and desire to learn new skills and procedures as they arise

Preferred

● Experience working in a cold storage, frozen, refrigerated, or perishable goods

environment

● Experience in food manufacturing, pet food, meat processing, or a similarly regulated

industry

● Familiarity with HACCP, SQF, GMP, or other food safety certification programs

● Experience working with ERP systems, such as Netsuite

● Bilingual (English/Spanish) a plus

Physical Requirements

● Ability to work in both warehouse and cold/freezer environments for extended periods

● Ability to stand, walk, bend, and lift throughout an 8 hour shift

● Comfortable operating powered industrial trucks (forklifts, pallet jacks)

What We Offer

● Competitive hourly wage / salary, commensurate with experience

● Health, dental, vision insurance (when applicable)

● 401(k) with company match (when applicable)

● PTO, holiday, sick pay

● Employee discount on product (if applicable)

● Monthly catered lunches

● Opportunity to grow with a fast-growing, mission-driven company

Oma’s Pride is an Equal Opportunity Employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20 - $23