What are the responsibilities and job description for the Customer Contract Admin Analyst (Must Have Some Collections Exp) position at MillenniumSoft Inc?
Position : Customer Contract Admin Analyst (Must Have Some Collections Exp)
Location : San Diego, CA
Duration : 12 Months contract
Total Hours/week : 40.00
1st Shift
Client: Medical Devices Company
Job Category: Accounting/Finance
Level Of Experience: Entry Level or Mid-Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Shift – 7:30-4 or 8-4:30PM
Interviews - phone and/or video
Must Have
Essential Functions
Client is an American multinational medical technology company that manufactures and sells medical devices and also provides consulting and analytics services in certain geographies.
It was one of the first companies to sell U.S.-made glass syringes. It was also a pioneer in the production of hypodermic needles and ranked #195 in the 2019 Fortune 500 list.
It was also listed among the top 100 companies in Newsweek's 2009 Green Rankings. Ranking of the 500 largest American corporations based on environmental performance, policies, and reputation. Placed third in the health care sector and 83rd overall
Location : San Diego, CA
Duration : 12 Months contract
Total Hours/week : 40.00
1st Shift
Client: Medical Devices Company
Job Category: Accounting/Finance
Level Of Experience: Entry Level or Mid-Level
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Shift – 7:30-4 or 8-4:30PM
Interviews - phone and/or video
Must Have
- We are heavy on customer support, analytical thinking and good verbal and written skills to communicate complex issues.
- Must have some collections exp., good with Excel and local to San Diego area.
Essential Functions
- Primary responsibilities include monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer disputes related to non-payment; conduct payment negotiation. Escalates accounts as necessary.
- Works closely with Account Executives (Sales), Contracts, Recon/Database, Field Service, Cash Applications teams to identify and resolve issues affecting timely payment.
- Ability to review contractual terms and communicate those with customers and internal teams to help resolve discrepancies and obtain payment.
- Ability to multi-task. Excellent analytical/reasoning skills Attention to detail.
- Good verbal/written communication skills. Ability to work both independently and part of a team.
- Collect customer payments in accordance with payment due dates
- Identify issues attributing to account delinquency
- Perform reconciliations as necessary
- Review and monitor assigned accounts and all applicable collections reports
- Provide timely follow up on payment arrangements
- Maintain required level of documentation on collection efforts
- Escalate delinquent accounts as per the Escalation Protocol
- Complete all reports on delinquent accounts by the established deadlines
- Analytical thinking
- Ability to prioritize work in consideration of deadlines
- Intermediate excel skills
Client is an American multinational medical technology company that manufactures and sells medical devices and also provides consulting and analytics services in certain geographies.
It was one of the first companies to sell U.S.-made glass syringes. It was also a pioneer in the production of hypodermic needles and ranked #195 in the 2019 Fortune 500 list.
It was also listed among the top 100 companies in Newsweek's 2009 Green Rankings. Ranking of the 500 largest American corporations based on environmental performance, policies, and reputation. Placed third in the health care sector and 83rd overall