What are the responsibilities and job description for the Credit/Collections Operations Support Specialist – Entry Level (Recent Graduate) position at MillenniumSoft Inc?
Position : Credit/Collections Operations Support Specialist – Entry Level (Recent Graduate)
Location : San Antonio, TX
Duration : 12 Months
1st Shift
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT
Pay Rate: $20.00/hr
Shift: Monday–Friday, 8:00 a.m. to 4:00 p.m.
Monday–Thursday: Onsite Friday: Remote
Job Description
Required:
Location : San Antonio, TX
Duration : 12 Months
1st Shift
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT
Pay Rate: $20.00/hr
Shift: Monday–Friday, 8:00 a.m. to 4:00 p.m.
Monday–Thursday: Onsite Friday: Remote
Job Description
- The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service.
- Someone with experience with Government contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus.
- In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions.
- This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.
- Proactively review and upload billings to respective customer portals
- Point of Contact for Credit Card Processing
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify, and communicate process improvement opportunities to Manager as appropriate
Required:
- Knowledge of Government and commercial collections
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Strong Microsoft Excel skills
- Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
Salary : $20