What are the responsibilities and job description for the Accounts Receivable Specialist - Onsite (Req Exp in Credit & Collection) position at Millenniumsoft, Inc?
Position : Accounts Receivable Specialist
Location : Franklin Lakes, NJ
Duration : 6 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Job Category : Accounting/Finance
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT
Rate of pay is $32
Individual must be in person 4 days a week either in our FLKS or Branchburg (Mon-Thurs). 1 day working remote (Friday).
Job Summary
- The Accounts Receivable Specialist is responsible for managing customer accounts, monitoring outstanding receivables, and driving timely collection of payments.
- This role partners with customers, sales, customer service, lab operations, and finance teams to resolve invoicing and payment issues, investigate discrepancies, reduce past-due balances, and maintain accurate account records.
- The position plays a critical role in improving cash flow, minimizing bad debt exposure, and supporting the organization's financial objectives.
Key Responsibilities
- Investigate invoice disputes, deduction claims, credit memos, and short payments.
- Contact customers via phone and email to collect outstanding balances and resolve payment delays.
- Manage a portfolio of customer accounts and monitor aged receivables.
- Perform account reconciliations and resolve discrepancies in a timely manner.
- Collaborate with Sales, Customer Service, Pricing, and Finance teams to support collection efforts and dispute resolution.
- Maintain accurate documentation of collection activities and customer communications.
- Prepare and distribute customer statements, aging reports, and collection status reports.
- Escalate delinquent accounts in accordance with company policies and procedures.
- Support cash application activities and ensure timely posting of customer payments.
- Assist with month-end close activities related to accounts receivable.
- Ensure compliance with internal controls, financial policies, and SOX requirements.
- Identify process improvement opportunities to enhance collection effectiveness and customer experience.
Education & Experience
Required
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 5-7 years in Credit and collections
- Experience working in a shared services or high-volume transaction environment.
Knowledge, Skills & Abilities
- Leverage AI-enabled tools, including Microsoft Copilot, to improve collection efficiency, analyze customer account issues, and support timely payment resolution.
- Strong understanding of accounts receivable and collections processes.
- Excellent analytical and problem-solving skills.
- Ability to reconcile accounts and identify payment discrepancies.
- Strong customer service and relationship management skills.
- Effective verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines.
- High attention to detail and accuracy.
- Proficiency in financial systems and reporting tools.
- Ability to work independently while collaborating effectively across functions.
Salary : $32