What are the responsibilities and job description for the Fulfillment Team Lead position at Millennium Print Group, A Subsidiary of the Pokémon Company International?
Join the Leader in Trading Card Manufacturing
At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.
Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.
Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.
Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.
Click here to review our Privacy Notice for applicants.
Click here to review our applicant Privacy Notice for SMS Texting and Terms of Service.
Fulfillment Team Lead - Day Shift
Summary
Join Millennium Print Group as a Fulfillment Team Lead and play a key role in supporting high-quality, efficient fulfillment operations. Based in Durham, NC (Research Triangle Park), this senior lead role partners closely with supervision to guide daily execution, support team members, and help deliver products loved by fans around the world.
Location: Durham, NC (Research Triangle Park)
Schedule: Onsite, 12-hour shift (2-2-3-2 rotation), 7am - 7pm
What You’ll Do
Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. At MPG, you’ll find opportunities for growth, hands-on leadership development, and the chance to support premium brands enjoyed globally.
Apply today and be part of the magic behind the cards.
#MillAll
What to Expect
MPG offers a leading-edge compensation package which includes the following:
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.
Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.
Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.
Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.
Click here to review our Privacy Notice for applicants.
Click here to review our applicant Privacy Notice for SMS Texting and Terms of Service.
Fulfillment Team Lead - Day Shift
Summary
Join Millennium Print Group as a Fulfillment Team Lead and play a key role in supporting high-quality, efficient fulfillment operations. Based in Durham, NC (Research Triangle Park), this senior lead role partners closely with supervision to guide daily execution, support team members, and help deliver products loved by fans around the world.
Location: Durham, NC (Research Triangle Park)
Schedule: Onsite, 12-hour shift (2-2-3-2 rotation), 7am - 7pm
What You’ll Do
- Provide day-to-day guidance, mentoring, and support to assigned Fulfillment team members.
- Monitor daily operations, staffing coverage, schedules, and workflow; escalate issues as needed.
- Partner with Supervisors to diagnose and resolve operational challenges.
- Perform administrative activities including scheduling support, data tracking, and HR-related tasks.
- Ensure compliance with company policies, safety requirements, QMS, SOPs, work instructions, and ISO standards.
- Support conflict resolution and help maintain a positive, productive work environment.
- Perform additional duties as assigned to support smooth and effective fulfillment operations.
- High school diploma or equivalent required.
- Relevant experience in a fulfillment or manufacturing experience environment; prior leadership experience required (lead, supervisor, etc.)
- Experience working in ISO 9001 environments is a plus.
- Strong leadership, communication, decision-making, and problem-solving skills.
- Proficiency with email, Microsoft Excel and Word, intranet systems, and MIS tools.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Passion for Cards: You take pride in delivering accurate, timely fulfillment that exceeds expectations.
- Dedicated to Quality and Safety: You consistently follow established standards and safety protocols.
- Building Relationships: You collaborate effectively with team members, supervisors, and stakeholders.
- Challenging the Expected: You identify opportunities to improve processes, workflows, and team effectiveness.
Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. At MPG, you’ll find opportunities for growth, hands-on leadership development, and the chance to support premium brands enjoyed globally.
Apply today and be part of the magic behind the cards.
#MillAll
What to Expect
MPG offers a leading-edge compensation package which includes the following:
- A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Employee Assistance Program
- Comprehensive relocation package available for qualified candidates
- And, much more!
The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.