CMA III

Job Description Summary

‎

The Certified/Registered Medical Assistant III (CMA/RMA) is responsible for providing high-quality,

compassionate clinical and administrative support to physicians, hospitalists, and other healthcare

professionals in both outpatient and hospital settings. This role ensures efficient patient flow, accurate

documentation, and exceptional patient care through coordination, education, and hands-on service delivery

while adhering to established clinical guidelines, provider supervision standards, and organizational policies.

‎

How Will You Make An Impact & Requirements

‎

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,
  
  

and reviewing medication and allergy information.

• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while
  
  

ensuring patient comfort and safety.

• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency
  
  

standards.

• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management,
  
  

and preventive care.

• Accurately document clinical data, provider instructions, and patient updates in the electronic health
  
  

record (EHR).

• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to
  
  

ensure timely care.

• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as
  
  

needed.

• Monitors inventory levels and prepares examination or procedure rooms with required supplies and
  
  

equipment.

• Participates in performance improvement initiatives, clinical audits, and safety drills to support
  
  

continuous quality improvement.

• Facilitates communication among patients, providers, and interdisciplinary teams to ensure
  
  

coordinated, patient-centered care.

• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient
  
  

populations.

• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.
  
  

Physical Demands

• Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force
  
  

frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on.

Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close

visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing;

viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed

50 lbs. without help.