What are the responsibilities and job description for the Front Desk/ Door Person - Overnight position at Millennium Park Plaza?
Apartment building close to Millennium Park has an opening for a Doorperson/Front Desk Concierge.
Hours:
Monday: 11pm-7am
Tuesday: OFF
Wednesday: OFF
Thursday: 11pm-7am
Friday: 11pm-7am
Saturday: 11pm-7am
Sunday: 11pm-7am
Responsibilities include:
- Greeting residents, visitors, screening and announcing guests, enforcing building security;
- Monitor front door to be aware of all building activity – avoiding loitering in lobby and doorways;
- Receiving, sorting, and distributing packages at the desk to residents;
- Answering phone calls both for current location and as the emergency desk person for the several buildings;
- Dispatching calls to maintenance employees and/or Property Managers within the organization when there is an emergency situation;
- Entering information in to the building systems (i.e. work orders, etc.);
- Ensure work area is clean and presentable at all times;
- Periodically check all common area doors and emergency exits to make sure they are closed and locked;
- Become familiar with residents in order to know who belongs in the building and in order to build a positive experience for our residents;
- Responsible for key control – including signing out keys to personnel and contacting maintenance if there is a lock out at the building;
- Monitor fire alarm alert system throughout shift and respond appropriately;
- Monitor elevator activity and service;
- Assist with resident key distribution and collection for those moving in and out;
- Complete paperwork timely as required by the Property Manager.
Requirements include:
- The ideal candidate will have experience as a doorperson of a residential building with strong customer service skills.
- Proven customer service skills and experience.
- Communicates clearly in English, this includes the ability to read/write instructions in English.
- Computer literate. Minor typing and email is required.
- Ability to work with other staff members and be able to take direction from supervisor.
- Flexible schedule to work weekends, night shift and/or overtime.
- Must have high energy, friendly personality and willingness to work hard.
- Punctual and reliable
Pay Rate: $22.50 per hour
Salary : $23