What are the responsibilities and job description for the Relationship Banker position at Millennium Bank?
Millennium Bank (formerly North GA National Bank) was founded on a personalized, community-oriented approach to banking and we are proud to serve the residents of Tennessee, Florida and Georgia.
We are committed to delivering an exceptional experience for our customers. Our teams work together each day to foster customer relationships by adhering to our core values: integrity, respect, customer centric, excellence, quality of life, and teamwork. We take pride in developing our employees to be the best that they can be.
Our Relationship Bankers provide superb customer service while accurately and expeditiously processing a variety of retail banking tasks while displaying a positive upbeat demeanor and meeting all of Millennium Bank Teller standards and adhering to compliance requirements.
*** This position REQUIRES previous banking experience.
ESSENTIAL FUNCTIONS:
- Greet customers, develop relationships, and offer exceptional customer service.
- Provide superior customer service and problem resolution regarding all customer accounts, products, and services.
- Opens new deposit accounts including but not limited to checking, savings, CD’s, money markets, IRA’s and safe deposit boxes.
- Provide customers information, rates, service charges, restrictions, disclosures and other relevant accounting information.
- Service all deposit account needs, which includes but not limited to account revisions, online banking enrollment and login assistance, account disputes, wires, and debit card issues.
- Adhere to banking policies, procedures and regulations including but not limited to debit cards, ordering, checks, dispute assistance, dual control, check cashing policy, teller limits, endorsement requirements, Reg. CC, and BSA.
- Maintain excellent and current knowledge on bank products and services.
- Assist with operational activities and responsibilities, and maintain flexibility between performing teller and new account activities.
- Demonstrate proficiency in all teller standards, responsibilities and knowledge as outlined in the Teller job description.
- Adhere to all physical and IT security procedures to ensure protection of all employees and customers in addition to Bank assets and systems.
- Complete all required training, including compliance, Bank Secrecy Act/AML (Anti-Money Laundering), internal and external training programs, as well as all online training material assigned.
Qualified Candidates will possess:
- High school diploma or GED required
- Some college preferred
- Previous banking/teller experience required
- 2 years cash handling or sales experience preferred
- Previous experience working directly with the public preferred
- Excellent mathematical skills
- Trustworthiness and the ability to act with integrity
Millennium Bank offers a Comprehensive Employee Benefits Package, including:
- Health, dental & vision Insurance
- Company paid Life/AD&D Insurance
- Company paid Short-Term and Long-Term Disability Insurance
- 401k Plan with employer matching
- Employee Assistance Plan
- Generous Paid Time Off (PTO) policy
- Up to 11 paid Holidays
Millennium Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.”
All candidates must satisfy a background screening including credit history, drug screen, and criminal records.