Position Overview 

Westview is seeking an Affordable Housing Property Manager to manage its 124 units

This position is responsible for managing all aspects of Westview, an affordable housing community located in Youngstown, OH totaling 124 units. The Affordable Housing Property Manager must demonstrate experience in effective property management for HUD Section 8 and Tax Credit housing.

The Affordable Housing Property Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement.  

If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.

Responsibilities include but are not limited to:

Employee Engagement 

• Foster an inclusive working environment.
• Promote growth by implementing training and development plans for employees.
• Ensure that employees have the necessary tools to be successful.

Financial Results 

• Collect 100% of the rent every month. Manage delinquencies as appropriate.
• Maintain and increase occupancy.  Maximize the rent potential of market-rate units.

• Maintain and process application waiting list.
• Resident selection and certification to ensure all required paperwork, financial & program. Eligibility is completed accurately and timely.
• Control expenses according to established budgets.

Legal & Compliance 

• Conducts initial lease process with certification and annual re-certification for HUD and Tax Credit compliance.
• Ensures Section 8 and HUD regulations are adhered to.

Resident Relationships

• Plan and execute activities throughout the year, including parties, events, etc. 
• Handle tenant complaints and emergencies promptly.
• Providing excellent customer service.

Building Health & Maintenance 

• Conduct unit inspections, including quarterly inspections.
• Ensuring that the property's curb appeal is impeccable.

Experience & Education 

• Three years experience with HUD Section 8 and LIHTC experience a plus Prior experience with REACS & MOR audits, preferred
• High School diploma 

Behavioral:

• Respectful: Shows respect through self-awareness, reflects on his/her own words and actions to adapt, grow and succeed. Embraces differences while recognizing what brings us together. Maintains high levels of confidentiality.
• Collaborator: Strengthens relationships with residents, owners, customers, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.  Works with others to achieve common goals and objectives.
• Service Orientation: Understands internal and external stakeholders' values and anticipates their needs; they strive towards loyalty and lasting relationships. Maintains a positive attitude. 
• Performance: Works on the right things at the right time and, in doing so, stays aligned with our business essentials and priorities. Understands the business – carefully and critically analyzing financial data and metrics and weighing options and risks before making decisions. Remains open and flexible and adapts to new ways of keeping us as an industry leader. 
• Resilience: Response to challenges with composure, optimism, and hardiness; perseveres and exhibits healthy stress management strategies.
• Work Intensity: Demonstrates a sufficient level of urgency in completing work efficiently.

Grooming & Uniform

• Must maintain a neat, clean, and well-groomed appearance. 

Physical Demands 

• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Work Environment

Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.  Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. 

The Background Check Process  

The information in your resume and application, including employment history, educational history, and credentials/certifications, are subject to verification. 

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Acknowledgment

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

The employee is expected to conduct all business following our Company Team Promises. Policies and procedures, employee handbook, and following Fair Housing laws(both federal and local), Americans with Disabilities Act, Fair Credit Reporting Act, OSHA, National Labor Relations Act, and all other laws of the multi-family industry.