Billing Specialist - Collector

Billing Specialist

We are seeking a detail-oriented Patient Billing Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow.

Responsibilities

• Process and submit insurance and patient bills to maximize reimbursement.
• Accurately enter charges, payments, adjustments, and other account transactions.
• Follow up with insurance companies on submitted claims to ensure timely payment.
• Perform electronic billing and claims submission.
• Post cash receipts, adjustments, and maintain patient account records.
• Prepare bank deposits and record accounts receivable and miscellaneous cash.
• Balance accounts receivable and maintain supporting reports in accordance with department policies.

• Contact insurance companies and guarantors regarding outstanding balances and payment status.
• Verify insurance benefits and audit admission paperwork for accuracy and completeness.
• Review and update patient demographic and insurance information in the patient accounting system.
• Maintain collection, charity, and adjustment logs and review activity with leadership.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of business office experience, preferably in a hospital or medical office setting.
• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
• Strong data entry, organizational, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.