What are the responsibilities and job description for the Front Desk Agent position at Millar Functional Medicine?
Company Overview
Millar Functional Medicine is dedicated to providing comprehensive healthcare services to our community through a natural approach.
Job Overview
We are seeking a professional and energetic Front Desk Agent to serve as the first point of contact for our patients and visitors. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-focused attitude. This paid position offers an opportunity to contribute to a dynamic healthcare environment by managing front office operations efficiently and providing exceptional support to both staff and clients.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of our practice.
- Manage multi-line phone systems to handle inquiries, appointment scheduling, and patient follow-up with professionalism.
- Maintain accurate patient records through data entry, filing, and updating electronic health records using computer literacy skills.
- Appointment scheduling, calendar management, and coordinating patient flow to optimize office efficiency.
- Support office management tasks such as proofreading documents, managing office supplies, and organizing files.
- Provide excellent customer service by addressing patient questions promptly and courteously.
- Utilize Microsoft Office and Google Workspace tools for administrative tasks including correspondence and documentation.
Experience
- Prior office management or administrative experience in a healthcare setting is highly desirable.
- Strong clerical skills including data entry, filing, and proofreading are essential.
- Typing speed of 50wpm desired.
- Familiarity with medical or dental receptionist duties, including calendar management and phone etiquette, will enhance performance in this role.
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel) and Google Workspace applications. Join our team as a Front Desk Agent to play a vital role in delivering outstanding patient experiences while supporting the smooth operation of our healthcare practice!
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $18