Part-Time Operations Assistant

Location: The Block at Millan, Clarksville, TN (with assignments at The Press and other Millan properties)

Pay Range: $18.00 – $19.50/hr, plus $1.00/hr shift differential for night and weekend hours

Schedule: Part-time, average of 20 hours per week; evening and weekend availability required

Position Type: Part-Time

Reports To: Project and Operations Manager

Employer: Millan Enterprises

Position Overview

We are seeking a dependable, customer-focused Part-Time Operations Assistant to support daily building operations at The Block.

This position involves front desk support, event rental setup and breakdown, and identifying maintenance and cleaning needs. The Operations Assistant serves as a welcoming point of contact for tenants, event renters, and visitors, and will also support event rentals at other Millan properties and operations at The Press as needed. The ideal candidate is friendly, reliable, flexible, and comfortable with changing schedules and work locations.

Key Responsibilities

Front Desk and Tenant Support

• Greet tenants, renters, and visitors and provide friendly, professional assistance
• Answer calls and respond to general questions about the building, amenities, and event spaces
• Assist tenants with concerns involving their suites, shared spaces, or building access
• Document requests, communicate issues to the right team members, and follow up as needed
• Keep the front desk and common areas organized and presentable
  
  

Event Rental Support

• Prepare event spaces, including arranging tables and chairs, moving furniture and supplies, placing signage, and checking equipment
• Welcome renters, give basic space and equipment instructions, and help with questions during their rental
• Assist with event breakdown and reset spaces for the next booking
• Check rental spaces before and after events and report damage, missing equipment, or cleaning needs
• Support event rentals at other Millan properties as assigned
  
  

Building Operations

• Walk through the building regularly to identify maintenance, cleaning, and safety concerns
• Report issues promptly and help coordinate follow-up with management, maintenance, or cleaning teams
• Complete light upkeep tasks, such as straightening shared spaces, restocking supplies, and addressing minor messes
• Help tenants and renters understand building procedures and facility policies
• Assist with front desk coverage, member support, and event preparation at The Press as needed
  
  

Qualifications

Required:

• Strong customer service and communication skills
• Dependable, punctual, and able to work independently
• Organized and detail-oriented, with the ability to manage several tasks
• Comfortable using email, basic computer programs, and scheduling tools
• Able to recognize when an issue needs management, maintenance, or emergency assistance
• Evening and weekend availability, with flexibility for schedule and location changes on short notice
• Own reliable transportation to the assigned worksite and between worksites
• Able to lift, carry, push, or pull items up to 100 pounds, using team assistance or equipment as needed
  
  

Preferred:

• Previous experience in customer service, hospitality, events, property operations, or administrative support
  
  

Compensation & Benefits

• Pay Rate: Starting at $18.00/hr, with a maximum base rate of $19.50/hr
• Shift Differential: Additional $1.00/hr for night and weekend hours worked
  
  

Work Environment

Primarily on-site at The Block, with additional assignments at The Press and other Millan properties. Weekly hours and shift times may vary, and assignments may change on short notice. Duties require standing, walking, bending, reaching, and moving tables, chairs, furniture, and event supplies. Must be able to perform the essential functions of the position, with or without reasonable accommodation.

Equal Employment Opportunity

Millan Enterprises is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to age, gender, sexual orientation, race, ethnicity, national origin, physical or mental disability, political orientation, or any other status protected under applicable laws.

Employment Classification

This is a part-time, at-will position. Employment may be terminated by either the employee or Millan Enterprises at any time, with or without cause or notice.

How To Apply

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Qualified candidates will be contacted for the next steps in the hiring process.

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