Outside Sales Account Manager

National

Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our customers and suppliers, provide the best value available in the market, increase market share in key customer industries, develop innovative responses to customer needs, and continue to foster an environment of team involvement and empowerment.

As an Outside Sales Account Manager at Mill Steel Company, you will be responsible for managing and growing customer relationships within the pre-painted metal roofing market. This role supports contractors, end users, and builders by providing product guidance, pricing, and project support while driving sales growth and ensuring customer satisfaction.

Duties and Responsibilities:

• Manage and grow assigned customer accounts, including roofing contractors, end users, and builders
• Identify new business opportunities and develop relationships with prospective customers
• Negotiate pricing and bids for pre-painted metal roofing products
• Provide product knowledge on painted steel and aluminum roofing, coatings, profiles, and applications
• Coordinate with production, logistics, and operations teams to ensure accurate orders and on-time delivery
• Support customers with project planning and order specifications
• Track sales activity, pipeline, and forecasts using CRM or internal systems
• Monitor market trends, competitor activity, and customer needs
• Resolve customer issues related to pricing, orders, or delivery in a timely manner

Qualifications:

• Bachelor’s degree in business, marketing, or construction-related field preferred, or equivalent experience
• 2 years of sales or account management experience, preferable in roofing or building materials
• Knowledge of metal roofing systems, pre-painted steel or aluminum, and coating technologies (preferred)
• Strong communication, organizational, and problem-solving skills
• Ability to read construction drawings and understand roofing specifications (preferred)
• Proficiency in Microsoft Office and CRM systems
• Ability to manage multiple accounts and projects simultaneously

Organizational Relationship:

This individual reports to the Vice President of Sales, Construction and collaborates with a variety of departments throughout the company.

Travel & Location Requirements:

This position requires a combination of office and field-based work, with approximately 70% travel, and can be based out of various locations in the Southeast territory of the United States, flexible territory depending on anchor location.

What We Offer:

• Team oriented environment
• Pet friendly offices
• Awarded “National Best & Brightest Companies To Work For” 15 consecutive years running(2010 – 2025)
• Awarded “West Michigan Best & Brightest Companies To Work For” 22 consecutive years running (2003 – 2025)
• Awarded “National Best & Brightest Elite Winner”
• 2010 – Elite Winner in Recognition & Retention
• 2016 – Elite Winner in Community Initiatives
• 2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
• 2020 – Elite Winner in Communication & Shared Vision
• One of Michigan’s ten largest woman-owned businesses

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.