Operation Support Specialist

Job Summary

• Responsible for providing day-to-day operational and administrative support across multiple departments to ensure accuracy, efficiency, and compliance with company standards.

• You will be responsible for supporting order processing, logistics coordination, data integrity, and communication between internal teams and external partners.

• Directly reports to VP of Finance.

General Accountabilities

• Coordinate and support daily operational activities including order entry, tracking, and reporting.

• Communicate with business partners, distributors, and vendors to resolve inquiries and ensure timely delivery of goods and services.

• Validate and reconcile operational data for accuracy and completeness.

• Maintain and update documentation for processes, procedures, and reporting needs.

• Perform self-review and peer review to ensure accuracy and adherence to internal controls.

• Identify and recommend process improvements to enhance efficiency and reduce errors.

• Monitor workflow progress and escalate issues when deadlines or service standards are at risk.

• Ensure compliance with company policies, industry standards, and contractual requirements.

• Prepare reports and summaries for leadership review.

• Provide cross-functional support to Finance, Procurement, and Customer Service teams.

• The company reserves the right to add or change duties at any time.

Job Qualifications

• Experience: 1-2 years of experience in operations, logistics, supply chain, or related field.

• Proficiency in Microsoft Excel and strong working knowledge of other Microsoft Office applications.

Skills

• Excellent organizational and time management skills.

• Strong problem-solving and analytical ability.

• Ability to effectively communicate with internal teams and external partners.

• Detail-oriented with high standards for accuracy.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.