What are the responsibilities and job description for the Community Sales Leader position at Milford?
Overview
We are seeking a dynamic and engaging Community Associate to join our team. Milford is a community-powered magazine that tells real stories, highlights local businesses, and builds neighborhood pride. As our Community Sales Leader, you'll be the face of our magazine — helping connect us with business owners, nonprofit leaders, and community partners across Omaha.
Responsibilities
- Reach out to Omaha-area businesses and nonprofits to sell feature packages
- Set up calls, follow-ups, and guide clients through the onboarding process
- Represent Milford at festivals and community events
- Maintain a clean, organized, and inviting environment within the community space.
- Handle inquiries and resolve any issues or concerns from members promptly and professionally.
- Utilize customer feedback to improve services and member experiences.
- Maintain records and conduct follow-up outreach via email, phone, or in-person visits
Experience
- 5 years in sales, customer service, outreach, and community development
- Confident communicator and relationship builder
- Organized and self-motivated — able to work independently
- Familiarity with Google Workspace, Monday.com, Slack
- Passion for supporting small businesses and community storytelling
If you're passionate about connecting with people and believe in the power of community storytelling, we’d love to hear from you. Whether you have sales experience or just a love for Omaha’s local scene, this role is a great way to grow with a mission-driven team.