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Payroll, Benefits and HR Systems Manager

Milestone Funeral Partner
Auburn, ME Full Time
POSTED ON 12/5/2025
AVAILABLE BEFORE 2/5/2026

Position Overview

The Payroll, Benefits & HR Systems Manager is responsible for managing and improving payroll operations, benefits administration, HR systems, and compliance reporting across the organization. This individual will also support integration activities during acquisitions and help ensure consistency, accuracy, and efficiency across HR processes.

This role requires strong technical expertise, attention to detail, and comfort working in a dynamic environment where processes evolve and scale.


Key Responsibilities

Payroll Administration

  • Manage and process payroll for multi-state locations in ADP Workforce Now.

  • Audit payroll for accuracy, proper coding, overtime compliance, and correct classification.

  • Support managers and employees with payroll-related questions and troubleshoot system issues.

  • Maintain payroll documentation and ensure compliance with federal, state, and local wage and hour laws.

Benefits Administration

  • Coordinate employee enrollments, qualifying life event changes, and annual open enrollment.

  • Partner with vendors and brokers to resolve escalation issues and maintain accurate enrollment data.

  • Communicate benefits information to employees and field leaders in clear, accessible language.

  • Support annual benefit renewal planning and cost analysis.

Leave of Absence (LOA) Management

  • Coordinate LOA workflow, documentation, and employee communication in accordance with FMLA, state leave laws, and company policies.

  • Track leave timelines and ensure proper pay and benefits handling during leave.

  • Provide guidance to employees and field leaders regarding eligibility and process requirements.

HR Systems (HRIS) & Process Support

  • Serve as HRIS administrator, ensuring system accuracy, user access, workflows, and reporting functionality.

  • Support onboarding/offboarding workflows and ensure data audit integrity.

  • Assist with HR system vendor management and system improvements.

  • Maintain and run periodic reporting for compliance, leadership review, and audit requirements.

Integrations Support

  • Support onboarding activities for newly acquired locations, including payroll data entry, benefits setup, and system orientation.

  • Partner with HR and Operations leadership to support change management and employee experience during onboarding.


Qualifications

Required

  • 3 years of hands-on payroll administration experience (multi-state preferred)

  • Experience with benefits administration (medical, dental, vision, retirement plans, leave programs)

  • Strong knowledge of payroll compliance, wage laws, and HR data privacy requirements

  • Experience with ADP Workforce Now or a comparable enterprise HRIS platform

  • Excellent analytical, organizational, and communication skills

  • Ability to work independently, prioritize competing tasks, and maintain confidentiality

Preferred

  • Experience in a multi-location or acquisition-based environment

  • Knowledge of FMLA and multi-state leave regulations

  • Experience in process design or systems optimization


Competencies

  • Accuracy and attention to detail

  • Agile process thinking and problem-solving

  • Client service mindset

  • Ability to build trust with field leaders and employees

  • Comfort working in an evolving, growth-oriented environment


Work Environment & Location

This role may be hybrid or on-site depending on candidate location. Preference is given to candidates living within the Northeast region for proximity to field operations and integrations.


Why Join Us

  • Opportunity to help build and shape scalable systems in a growing organization

  • Meaningful mission supporting families during important life moments

  • Employee-centered culture and leadership accessibility

  • Competitive compensation, benefits, and opportunities for development

Salary : $80,000 - $100,000

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