Learning Center Instructor

Department: Student Services Job Status: Grant Dependent
FLSA Status: Non-Exempt Reports To: Director of Student Success and Retention
Work Schedule: Full time, 9 month Amount of Travel Required: Occasional
Positions Supervised: Student Tutors

MISSION FULFILLMENT
This position advances Miles Community College’s mission by preparing adult learners for success
through equitable access, quality instruction, workforce preparation, and community partnerships. The
Learning Center Instructor provides inclusive, learner-centered instruction that supports student
success, career readiness, and lifelong learning. Aligned with the goals of the Workforce Innovation and
Opportunity Act (WIOA) Adult Education and Family Literacy Act (AEFLA), the position promotes
academic skill development, digital literacy, workforce readiness, and career pathways advancement
through integrated education and training practices. By collaborating with employers, workforce
agencies and WIOA core partners, the Learning Center Instructor strengthens community partnerships
and supports regional workforce needs while contributing to MCC’s Commitments to Student Success,
Workforce Development & Lifelong Learning, Institutional Excellence, and engaged communities.

POSITION SUMMARY
Teach or instruct out-of-school youth and adults in developmental education classes, preparatory
classes for the High School Equivalency Test, literacy, digital literacy, and aid in career preparation or
English as a Second Language instruction. Tutor and provide general academic and study skill support
to college students in a variety of subjects, to include basic advising functions and navigation of
college academic policies and procedures. Teaching and/or tutoring may take place in a traditional
classroom or via remote delivery, on an individual basis or a group setting. This position is a full-time
academic year position, with very minimal part-time requirements in the summer months to support
college new student orientations.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.

Essential Functions Statement(s)

• Instruct adult students in basic skill development, High School Equivalency preparatory

content, digital literacy, or English as a Second Language. Instruct or tutor students
individually and in groups, using various teaching methods such as lectures, discussions, and
demonstrations.

• Provide tutoring to adult education and college students as needed, and train and supervise

college student peer tutors.

• Advise adult learners and MCC college students on career and college readiness skills and

options.

• Provide ad hoc academic advising and advise a pool of college students, as needed per Vice

President of Academic Affairs and Vice President of Enrollment Management and Educational
Support Services

• Assist college students in navigating and provide student support for various campus programs

and educational platforms, including the student information system, Canvas learning
management system, electronic textbooks, and Office365.

• Support the Director of Student Success and Retention in providing services and monitoring the

progress of college students registered with Disability Support Services, as well as college
students in academic warning or suspension status and send Academic Student At Risk Reports.

• Evaluate adult students and select individualized programs. Adapt teaching methods and

instructional materials to meet adult students' varying needs, abilities, and interests. Observe
and continually assess students' work to determine academic growth and make adaptions to
instruction based on evaluation. Provide suggestions for improvement.

• Maintain accurate and complete student records as required by laws or administrative policies,

and maintain accurate site data for state reporting purposes.

• Enroll adult students in the Montana Department of Labor and Industry (DLI) adult ed program

and explain program requirements and track hours.

• Assist students who are ready for HiSET testing with the HiSET registration process.

Communicate with the HiSET Chief Examiner as needed.

• Administer college placement exams, CLEP tests, accommodated tests for college students

with disabilities, and other proctored tests as needed and as determined by the Director of
Student Success and Retention, to include assistance with maintaining software updates for
electronic testing services.

• Participate in group review and adoption of new books, materials, and software to be used in

the Center.

• Annually Review and comply with the Montana DLI Assessment Policies for WIOA Title II AEFLA.

• Correspond with Adult education students and outside agencies, including WIOA partner

agencies, via phone calls, email, Zoom, and texting as needed.

• Schedule and administer in-person and remote assessments, orientations, advising and tutoring

via Zoom or other platforms.

• Other duties as assigned by the Director of Student Success and Retention, Vice President of

Enrollment Management, or Vice President of Academic Affairs.

POSITION QUALIFICATIONS
Competency Statement(s)

• Adaptability - Adapts to changes in the work environment; Manages competing demands;

Changes approach or method to best fit the situation; Able to deal with frequent change,
delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time.

• Business Acumen - Understands basic business practices.

• Change Management - Communicates changes effectively.

• Written Communication - Writes clearly and informatively; Edits work for spelling and

grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read
and interpret written information.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens

and gets clarification; Responds well to questions; Participates in meetings.

• Cost Consciousness - Works within approved budget; Develops and implements cost saving

measures; Contributes to profits and revenue; Conserves organizational resources.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to

customer needs; Meets commitments.

• Delegation - Delegates work assignments; Matches the responsibility to the person; Sets

expectations and monitors delegated activities.

• Dependability - Follows instructions, responds to management direction; Takes responsibility

for own actions; Keeps commitments.

• Initiative - Seeks increased responsibilities; Takes independent action.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment;

Supports and explains reasoning for decisions; Includes appropriate people in decision-making
process; Makes timely decisions.

• Managing People - Includes staff in planning, decision-making, facilitating and process

improvement; Makes self available to staff; Provides regular performance feedback; Develops
subordinates' skills and encourages growth; Improves processes, products and services.

• Organizational Support - Follows policies and procedures; Completes administrative tasks

correctly and on time; Supports organization's goals and values

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or

schedules other people and their tasks.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes

information skillfully; Develops alternative solutions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats

others with respect and consideration regardless of their status or position; Accepts
responsibility for own actions; Follows through on commitments.

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy

and thoroughness.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase

productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Uses equipment and materials

properly.

• Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to

changing conditions.

• Inclusion - Provides an environment that is inclusive of all students and supports

underrepresented students.

• Assessment - Assesses annual performance and works closely with the institutional research and

enrollment management team.

Education: Bachelor's Degree in education or closely related field required. Active Montana teaching
license preferred.

Experience: Two to four years related experience in teaching or tutoring. Interest in working with
adults to improve their basic skills, commitment to alternative educational opportunities including the
HiSET program. Ability to relate to and converse with people of diverse backgrounds and educational
levels. Must be able to multi-task in a busy environment and solve problems independently. Strong
technical computer skills, including familiarity with Microsoft Office Suite. Experience with a student
information/educational management system or database and experience utilizing electronic or virtual
tools for instruction preferred.