Architecture IT Support Specialist

Job Title: IT Support Specialist / BIM Coordinator

Location: Oklahoma City, OK

Job Type: Full-Time, On-Site

IT Support Specialist | milesarchitecture

Company Description

Miles Architecture is a team of specialized design professionals delivering innovative planning, architectural, interior design, and project management solutions. With over 40 years of experience, Miles Architecture excels in addressing technically complex projects. The firm leverages its expertise to create tailored design solutions for clients in the health, science, academic, and corporate sectors. Miles is committed to meeting the unique needs of each client through its extensive knowledge and proven track record.

Role Description

This is a full-time, on-site role for an Architecture IT Support Specialist based in Oklahoma City, OK. The specialist will provide technical support for hardware and software systems, troubleshoot IT-related issues, manage help desk inquiries, and assist with the maintenance and optimization of desktop computers and IT infrastructure. The individual will work closely with the team to ensure smooth technical operations that align with the firm's project-driven environment.

Miles Architecture, an award-winning specialized design firm, is seeking a full-time, proactive, knowledgeable, and service-oriented IT Support Specialist to join our team. This individual will be responsible for maintaining the technology infrastructure of the firm, supporting day-to-day operations, and ensuring systems are secure, efficient, and aligned with the needs of architectural workflows. BIM Coordination experience with design software and AEC (Architecture, Engineering, and Construction), including Revit, Bluebeam, and Newforma environments, is a plus.

​

Responsibilities:​

​

• Provide daily technical support to staff for hardware, software, and network-related issues (on-site and remote).
• Manage user accounts, permissions, and devices (PCs, printers, mobile devices, etc.).
• Maintain and troubleshoot architectural design software, including Revit, Bluebeam, Newforma, and others.
• Oversee file server performance, backups, and storage systems; support cloud services as needed (OneDrive, SharePoint, etc.).
• Assist with setup and maintenance of project collaboration tools (Autodesk BIM Collaborate Pro, Revit, Newforma, Bluebeam Studio, etc.).
• Ensure network security and perform routine system monitoring and updates.
• Coordinate with external IT vendors and consultants for specialized support.
• Develop and maintain documentation for IT systems, policies, and procedures.
• Provide onboarding/offboarding IT setup for employees.

Qualifications:

​

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field—or equivalent work experience.
• 2 years of IT support experience; experience in an architecture or design office preferred.
• Proficiency with Windows OS, Microsoft 365, networking fundamentals, and common design software.
• Understanding of backup systems, antivirus, and cybersecurity best practices.
• Familiar with CMMC requirements a plus.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal and communication skills; ability to support non-technical users.
• Experience with Revit server environments, network plotting, and large-format printers.
• Familiarity with remote desktop platforms (VPN, RDP, etc.).
• Experience managing software licenses and updates across a firm-wide environment.

Compensation & Benefits:

• Pay Range: $50,000 - $75,000 for general IT Support, BIM Coordination may be higher.
• Health, Dental, Vision, and Life Insurance
• 401K Plan with Guaranteed Contribution
• Paid Leave, Comp, and Holiday Time
• Flexible Work Schedule (upon agreement with firm leadership)
• Maternity/Paternity Leave

If you are a motivated, solutions-oriented individual with strong critical thinking skills, we invite you to apply and contribute to our dynamic team. Please submit your resume and a cover letter detailing your relevant experience and interest in the position to careers@milesarchitecture.com.