Commercial Truck Assistant Service Manager | Up to $130K+

885 E. 149th Street, Bronx, NY 10455

Milea Truck Sales & Leasing is looking for an Assistant Service Manager to support the Service Manager by assisting customers, coordinating workflow between advisors and technicians, helping ensure repairs are completed efficiently, and delivering an outstanding customer experience from check-in to vehicle delivery.

Whether you're an experienced Service Advisor looking to advance into management, or you already have experience as an Assistant Service Manager, Shop Foreman, and/or Service Manager, we'd like to hear from you. Experience in commercial trucks is a plus, but candidates from automotive dealerships are encouraged to apply.

As one of the largest commercial truck dealerships in the Tri-State Area, Milea Truck Sales & Leasing represents industry-leading brands and is committed to investing in employees who want to build long-term careers.

Why Join Milea Truck Sales & Leasing?

• Industry Leader in NYC: As the largest trucking provider in New York City, Milea has built a strong reputation for quality and service, making us the top choice for heavy-duty trucks in the region.

• Longstanding Legacy and Local Impact: Family-owned and deeply rooted in the community, Milea Auto Group has been a trusted name for over 40 years, with expansion plans that include a new location in Westchester.
• Unmatched Inventory and Diverse Product Line: Work with premier brands, including Volvo, Hino, Workhorse, Fuso, GMC, BYD, Battle Motors, and Isuzu, offering a broad selection to meet the needs of every customer.
• Supportive, Team-Oriented Environment: We invest in our employees, providing training, marketing resources, and an environment where you’re valued and supported.

We offer:  

• $90,000 - $130,000 per year based on experience
• Performance Bonuses
• Full-time Position
• 100% PAID Medical Insurance by Milea Auto Group
• Life Insurance
• 401(k) Retirement Plan 
• Paid Time Off 
• Awards: Volvo: Dealer Group of the Year; Hino: Best In Performance Dealer; Fuso: Dealer of the Year; Mitsubishi: Dealer of the Year
• Employee Discounts
• Long-term Job Security 
• Career Advancement Opportunities
  
  
  

Responsibilities: 

• Assist in the daily operation of the Service Department
• Greet customers and ensure an exceptional service experience
• Prepare repair orders and communicate repair recommendations
• Coordinate workflow between Service Advisors and Technicians
• Monitor repair progress and keep customers informed
• Help resolve customer concerns professionally and promptly
• Support the Service Manager in achieving departmental performance goals
• Maintain high levels of customer satisfaction and operational efficiency
   

Qualifications/Requirements: 

• Experience as an Automotive or Commercial Truck Service Advisor, Assistant Service Manager, Shop Foreman, and/or Service Manager required
• Familiarity with Volvo, Hino, Workhorse, Fuso, GMC, BYD, Battle Motors, and Isuzu brands preferred but not required
• Strong leadership, communication, and organizational skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Excellent customer service and problem-solving abilities
• Basic computer skills
• Must be able to lift up to 50lbs.
• Valid driver's license and an acceptable driving record

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.