What are the responsibilities and job description for the Dispatcher position at Mile Maker’s LLC?
Company Description
Mile Maker’s LLC empowers businesses with innovative and comprehensive solutions tailored to diverse needs. Our expertise spans Dispatching Solutions, Digital Marketing, Strategic Planning, Customer Relationship Management, and Technology Consulting. As strategic partners, we focus on driving growth, delivering cutting-edge technology, and providing actionable insights. At Milemaker’s we are committed to transforming businesses for sustained success and a competitive edge. For more information, visit our website at www.MileMaker’s.Com
Role Description
This is a full-time, on-site role located in Houston TX,
The Dispatcher will oversee logistics operations, coordinate and assign duties for drivers and service teams, and ensure effective communication between all stakeholders. Responsibilities include scheduling, monitoring, and adjusting routes, as well as managing service requests and addressing any real-time issues to ensure seamless operations. The role requires a focus on customer satisfaction, accuracy, and timely delivery of services.
Qualifications
- Strong organizational and multitasking skills to handle scheduling and route optimization
- Excellent communication and interpersonal abilities to coordinate with drivers, service teams, and clients
- Proficiency in using dispatch software and logistics management tools
- Problem-solving skills to address and resolve real-time challenges effectively
- Attention to detail and the ability to work efficiently under pressure
- Experience in logistics, supply chain management, or related fields is a plus
- High school diploma or equivalent; additional certifications in dispatching or logistics are advantageous