Scheduler / Language Services Coordinator

Mile High Multilingual Services (MHMS) is a fast-growing language services company providing interpretation, translation, and localization services to healthcare organizations, government agencies, schools, legal firms, and businesses nationwide. We proudly support communication in over 300 languages and value cultural diversity, professionalism, and exceptional customer service.

We are seeking an organized, detail-oriented, and highly motivated Scheduler / Language Services Coordinator to join our team. This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and can manage multiple priorities while maintaining accuracy and professionalism.

The Scheduler / Language Services Coordinator is responsible for coordinating interpretation and translation requests, scheduling linguists, communicating with clients and contractors, and ensuring all assignments are fulfilled accurately and on time. This role requires strong critical-thinking skills, excellent organizational skills, and a sense of urgency.

• Schedule interpreters and coordinate language service requests for clients.
• Manage a high volume of incoming emails, phone calls, and appointment requests.
• Match assignments with qualified interpreters based on language, credentials, availability, and client requirements.
• Maintain accurate scheduling records and client information in company systems.
• Monitor assignments to ensure successful service delivery and timely completion.
• Communicate professionally with clients, interpreters, and internal staff.
• Resolve scheduling conflicts and last-minute coverage needs quickly and effectively.
• Proactively identify potential issues and implement solutions before they impact service delivery.
• Assist with administrative and operational tasks as needed.
• Maintain confidentiality and professionalism in all interactions.

• Associate degree or higher.
• Strong computer skills and ability to learn new software quickly.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and organizational skills.
• Strong critical thinking and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Professional demeanor and positive attitude.
• Ability to work independently and as part of a team.
• Comfortable working with people from diverse cultural backgrounds.
• Strong sense of urgency and accountability.
• Reliable attendance and punctuality.

• Previous scheduling, coordination, customer service, healthcare administration, staffing, or dispatching experience.
• Experience in a service-oriented environment with multiple daily deadlines.

Note: Bilingual abilities are welcome but not required for this position.

The ideal candidate is:

✅ Highly organized and detail-oriented

✅ Proactive and solution-focused

✅ Able to prioritize effectively under pressure

✅ Professional and dependable

✅ Comfortable making decisions and thinking critically

✅ Adaptable to changing priorities and last-minute requests

✅ Committed to providing outstanding customer service

✅ Respectful of and interested in working with people from diverse cultures and backgrounds

• Paid Time Off (PTO)
• Paid Holidays
• Health Insurance Options
• Professional Development Opportunities
• Supportive and Collaborative Team Environment
• Career Growth Opportunities
  

You may also want to include: Employment may be contingent upon successfully passing a background check and drug screening, where permitted by law.

Location: Greenwood Village, CO

$23.00–$26.00 per hour

Full-Time | Mondau - Friday | 8:30 am - 5:00 pm

If you are a motivated professional who enjoys a fast-paced environment, solving problems, and making a meaningful impact through language access services, we would love to hear from you.

Apply today and join the MHMS team!