What are the responsibilities and job description for the Acura Service Consultant position at Mile High Honda Acura?
Service Consultant — Mile High Acura | Denver, Colorado
We are seeking a customer service-oriented individual to join Mile High Acura in Denver, Colorado. As a Service Consultant, you can build a rewarding career in the automotive industry with a premium brand. Automotive experience is NOT required. We are willing to train the right person who brings professionalism, strong communication skills, a positive attitude, and a genuine desire to help customers through consultative selling.
What You’ll Do
- Provide an exceptional customer experience from greeting through follow-up.
- Listen carefully to customer needs and communicate clearly and professionally.
- Assist customers with service-related questions, scheduling, and next steps.
- Work closely with service advisors, technicians, and management to support a smooth customer process.
- Represent a premium automotive brand with confidence, courtesy, and attention to detail.
- Maintain accurate customer information and follow established processes.
What We’re Looking For
- A strong customer service mindset and professional communication style.
- A positive attitude, dependability, and willingness to learn.
- Comfort working in a fast-paced, team-oriented environment.
- Attention to detail and the ability to follow through.
- Experience in hospitality, retail, sales, call centers, or other customer-facing roles is welcome.
- Ability to build rapport quickly, recommend additional services with genuine customer benefit in mind, and consistently follow through on commitments.
- Interest in starting or growing a long-term automotive career.
Why Join Us
- Opportunity to represent a premium automotive brand.
- Training and support for the right candidate.
- Career growth potential within the automotive service department.
- Professional team environment focused on customer satisfaction.
- A chance to turn strong people skills into a long-term career path.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.