What are the responsibilities and job description for the Server position at Milano's Pizza, Subs, and Taps?
Position Overview:
- Responsible for the overall service experience for the guest that occurs at the table.
- Executes the Ultimate Milano’s Experience
- Ensures guests are satisfied with their food, service, and drinks
- Responds to additional guests requests politely
- Totals the bill and accepts accurate payment
- Adheres to the Serving Alcohol Policy and legal state laws
- Promotes teamwork throughout the restaurant
- Adheres to the “NO TOUCH” policy
- Enjoys working in a fast paced environment
- Flexible Hours and Make Great Money!!
Server Tasks:
- Ensure every guest is a repeat guest
- Complies with all portion sizes, quality standards, department rules, policies and procedures.
- Execute “Full hands in, full hands out” philosophy to promote teamwork throughout the entire restaurant.
- Provides every guest with “devoted” hospitality and goes above and beyond in exceeding guest’s expectations.
- Uses up selling techniques to every table of guests.
- Maintains a clean and sanitary work station using “Clean as you go” practices
- Follows all opening, running and closing side-work lists.
- Maintains a positive mental attitude with all co-workers and guests.
- Utilize their Alcohol Safety training to serve alcohol responsibly to all patrons
- Adheres to the rules of conduct provided in ThreeWitt Enterprises employee handbook
- Adheres to the Cash Handling Policy
- Serves as an active, participating team member and communicates with the entire Milanos team.
- Knows all elements of a shopper report