What are the responsibilities and job description for the Server position at Milano Italian Restaurant?
Overview
Join our dynamic team as a Server and become the heart of an energetic dining environment! In this role, you will deliver exceptional guest experiences by providing attentive service, expertly handling food and beverage orders, and creating a welcoming atmosphere. Your enthusiasm and professionalism will help ensure every guest leaves satisfied and eager to return. This position offers an exciting opportunity to showcase your hospitality skills while working in a lively, fast-paced setting that values teamwork and positive energy.
Responsibilities
- Greet guests warmly and guide them to their tables with a friendly, professional demeanor
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Serve food and drinks efficiently, including cocktails, spirits, wine, and non-alcoholic beverages, ensuring proper presentation and quality
- Process sales transactions accurately while managing cash handling and credit card payments securely
- Upsell menu items to enhance guest experience and increase sales opportunities
- Maintain cleanliness and sanitation standards by bussing tables, cleaning service areas, and adhering to food safety protocols
- Assist with food preparation when needed and support kitchen staff during busy periods
- Provide exceptional guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction
Qualifications
- Proven experience in food service or restaurant environments, including fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms
- Strong knowledge of beverage service including cocktails, spirits, wine, and drink presentation techniques
- Excellent time management skills to handle multiple tables efficiently during peak hours
- Ability to process cash transactions accurately while maintaining attention to detail
- Demonstrated customer service skills with a friendly, energetic attitude
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Experience with upselling techniques to enhance sales and guest experience
- Basic math skills for order calculations and payment processing
Join us if you’re passionate about hospitality and eager to create memorable experiences for every guest! We value energetic team players who thrive in a lively environment where excellent service is always the goal.
Pay: $2.13 - $30.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $2 - $30