What are the responsibilities and job description for the Automotive Customer Service Advisor position at Mikes Auto Repair 2?
Duties and Responsibilities:
- First point of contact for customers on the phone and in the store.
- Responsible for engaging customers, scheduling appointments building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customers expectations.
- Maintain clean work space.
Qualifications: Must enjoy being around people.