What are the responsibilities and job description for the Exterior Sales Consultant (Syracuse and nearby neighborhood) position at Mike Home improvements?
Job overview
At Mike’s Home Improvements, we deliver premium roofing, siding, window, and exterior replacement solutions to homeowners who expect quality, professionalism, and lasting value.
We are seeking a high-performing Exterior Sales Consultant with a proven ability to close high-value home improvement projects. This is a senior, commission-based sales position built for a disciplined sales professional who is confident in the home, strong at building trust, and skilled at converting qualified opportunities into signed contracts.
You will run company-provided leads while also developing referral relationships and generating business within the community. This role requires more than presenting estimates. We are looking for a true closer who can control the sales process, communicate value, overcome objections, and confidently ask for the business.
We hold our sales team to the highest standards of excellence, with a strong focus on value-based selling, premium pricing, operational accuracy, high conversion, and an exceptional customer experience from the first appointment through project completion
Key Responsibilities and Expectations:
- One-Call Closing and Premium Pricing: Lead professional in-home sales consultations with the goal of earning the homeowner’s business during the initial appointment whenever possible. Sell based on quality, craftsmanship, warranty protection, service, and peace of mind rather than competing on price alone.
- High-Value Consultative Selling: Evaluate the homeowner’s needs, identify the right exterior improvement solution, and present clear recommendations for roofing, siding, windows, gutters, and related services.
- End-to-End Sales Ownership: Manage each opportunity from the initial appointment through contract execution. Maintain control of the sales process, follow up with urgency, and ensure no qualified lead is lost due to poor communication or lack of persistence.
- Accurate Scope Development: Gather complete measurements, project details, product selections, site conditions, and customer expectations during the first visit. Provide accurate information to reduce delays, production issues, change orders, and customer dissatisfaction.
- Rapid Proposal Delivery: Work closely with estimating, production, and management to deliver accurate, customized proposals with minimal delay. Maintain momentum and keep the customer engaged throughout the decision-making process.
- Objection Handling and Negotiation: Confidently address concerns related to price, financing, timing, competitors, product options, and project scope. Protect company margins while helping the homeowner make a confident buying decision.
- Conversion and Customer Satisfaction: Maintain strong lead-to-close conversion rates while delivering a professional buying experience that generates positive reviews, referrals, and repeat business.
- Pipeline and CRM Management: Maintain accurate and timely records of appointments, proposals, follow-ups, contracts, and sales activity. Keep a well-organized pipeline and provide management with clear visibility into expected sale
Qualifications
- 5 years of successful in-home sales experience.
- Proven experience selling roofing, siding, windows, gutters, or other high-ticket home improvement services.
- Demonstrated ability to close deals during the initial sales appointment.
- Strong record of meeting or exceeding revenue and conversion goals.
- Comfortable presenting premium-priced solutions and protecting margins.
- Skilled in objection handling, negotiation, follow-up, and contract execution.
- Strong understanding of exterior remodeling products, project scopes, and residential construction.
- Excellent communication, organization, and relationship-building skills.- Ability to work independently and remain accountable for results.
- Valid driver’s license and reliable transportation.
- Availability for evening and weekend appointments when required.
Ideal Candidate
- You are a seasoned sales professional who knows how to take control of a sales appointment without creating a high-pressure experience.
- You are confident, competitive, organized, and highly accountable. You understand how to uncover a homeowner’s real concerns, build value, communicate urgency, overcome objections, and close decisively.
- You do not rely on discounts to win business. You know how to sell quality, trust, execution, and long-term value.
- You also understand that a strong sale is not complete when the contract is signed. You remain engaged, communicate clearly, and help ensure the customer has an excellent experience from purchase through completion.
Compensation
- Commission-based compensation with uncapped earning potential (250,000 - 300,000, based on commission)
- Company-provided leads; additional earning opportunities through self-generated business and referrals.
- Performance incentives may be available based on sales volume, conversion, and profitability.
- Full compensation details will be discussed during the interview.Position Detail
Pay: $250,000.00 - $300,000.00 per year
Work Location: In person
Salary : $250,000 - $300,000