What are the responsibilities and job description for the Rack Attack Operations Auditor position at Mieneke Car Care Centers 173?
Responsive recruiter
Benefits
Position Summary
Meineke is seeking an experienced and process-driven Rack Attack Operations Auditor to own compliance and quality standards across the Rack Attack program company-wide. This role is responsible for building, enforcing, and continuously improving the compliance framework that governs inspection processes, documentation, and program execution across all store locations. The ideal candidate is a strong leader who can hold store and district-level teams accountable, drive consistency at scale, and partner with senior leadership to protect the integrity of the program.
Key Responsibilities
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Position Summary
Meineke is seeking an experienced and process-driven Rack Attack Operations Auditor to own compliance and quality standards across the Rack Attack program company-wide. This role is responsible for building, enforcing, and continuously improving the compliance framework that governs inspection processes, documentation, and program execution across all store locations. The ideal candidate is a strong leader who can hold store and district-level teams accountable, drive consistency at scale, and partner with senior leadership to protect the integrity of the program.
Key Responsibilities
- Own and manage the overall compliance strategy for the Rack Attack program across all store locations. *This is a traveling position*
- Design, implement, and continuously refine audit tools, compliance checklists, and reporting frameworks to track program adherence
- Lead regular in-store audits and spot checks (in person and via digital inspection systems) across multiple locations to verify inspection quality, accuracy, and consistency
- Analyze compliance trends and data across locations to identify systemic issues, risks, or training gaps
- Partner directly with District Managers, Store Managers, and Rack Attack Manager to correct process gaps, reinforce standards, and drive accountability
- Develop and lead corrective action plans for locations or individuals found to be out of compliance, including escalation processes when necessary
- Own the development and ongoing refinement of standard operating procedures (SOPs) related to inspections and program compliance
- Lead compliance-related training initiatives for store-level teams, in partnership with HR/Training as needed
- Prepare and present compliance reporting and key metrics to executive leadership on a regular cadence
- Serve as the subject matter expert on compliance standards during the rollout of the Rack Attack program to new locations
- Stay current on company policy, industry standards, and any applicable regulatory requirements related to vehicle inspections
- 2 years of experience in compliance, quality assurance, audit, or process management, ideally within automotive service, multi-unit retail
- Strong understanding of automotive inspection processes preferred; ability to become a subject matter expert on program-specific standards required
- Proven ability to lead cross-functional accountability conversations with store and district leadership
- Excellent analytical skills, with the ability to turn compliance data into actionable insight
- Strong communication and presentation skills, including experience reporting to senior leadership
- Ability to travel regularly to store locations across the territory
- Proficiency in Excel/Google Sheets and reporting tools; experience with digital inspection or shop management systems (e.g., Tekmetric) a plus
- Strong project management and organizational skills, with the ability to manage multiple priorities across a large multi-location footprint
- Self-motivated, process-oriented, and comfortable operating with a high degree of independence
- Ability to travel regularly between store locations, including time in a shop environment
- Ability to sit for extended periods while reviewing reports/documentation
- Competitive pay
- Benefits — health insurance, PTO, etc., if applicable
- Opportunities for growth and advancement within the company
- A supportive, team-oriented work environment
- A high-visibility role shaping and protecting a company-wide, revenue-driving program
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Salary : $52,000 - $62,400