What are the responsibilities and job description for the Cashier/Check-in/Title Clerk - Ortonville position at Miedema Asset Management?
Summary of position:
To be the first point of access to all Repocast customers. To be friendly, patient, accurate, and efficient in taking various forms of payment from customers. To insure we have the proper documentation for all items taken in to sell (titles, registrations, bill of sales ect). Complete all proper paperwork and tasks necessary for transferring titles and ownership to the new buyers. Make sure each customer has a clear understanding of what to expect and where they need to go to receive the items they purchased or drop off the items they have to sell. This position does require Saturday work from 8:45 a.m. – 12:15 p.m.
Monday: 8:45 AM - 4:15 PM
Wednesday: 8:45 AM - 4:15 PM
Thursday - Rotating shift - 9A-430P, 10A-6p, Noon - 8PM
Friday - 8:45 AM - 4:15 PM
Every other Saturday - 8:45 AM - 12:15PM
Company Summary:
Miedema Asset Management Group offers a comprehensive employee benefit program to eligible full-time employees and their families. We offer a custom benefit store that provides the opportunity to select a benefit package that best fits your personal needs. We offer a choice of 8 different medical plans as well as many voluntary options that will supplement your coverage and provide income protection for you and your family.
We also offer paid sick, personal and vacation time after a full year of employment. We provide an employer match 401k plan for all employees.
Qualifications & Requirements:
Excellent customer service skills
Ability to answer phones
Problem solver
Good verbal and written skills
Punctual
Organized
Dependable
Clear penmanship
Team player
Well spoken
Math proficiency
Computer skills (web browsers, MS Office, QuickBooks, email)
Recommended but not required:
Cashier experience
Title experience with vehicles or boats
Experience with Police book
Essential Job Functions
Typical Cashier Duties
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- Take the correct amount of payment from the customer, using appropriate devices and procedures
- Accurately count down drawer daily and balance with paid invoices using the cashier balance sheet
- Complete/attach/file required forms (i.e. tax exemption, IRS 8300, etc.)
- Communicate with warehouse workers
- Help answer customer questions
- Keep cash drawer organized
- Clean and tidy the cashier's office
- Direct customers to where they need to pickup & coordinate with our employees for efficient pickup
- Other duties as requested by manager
Typical Check In Duties:
Start contracts in the appropriate auctions with customers selling items
Ensure all information is accurate and complete
Confirm consignor payout information is correct
Use proper grammar and spelling
Add lots to contracts on occasion
Edit and review auction items for errors
Ensure accurate category placement
Confirm accurate pictures and matching descriptions
Use online search tools to verify questions on items
Edit any descriptions from customer requests or manager requests
Making changes to locations
Other duties as requested by manager
Typical Title Based Duties:
Completing title preparation for each Repocast auction
Verify that every item in auction that needs a title has one
Move items if titles are not received
Know Title and Lien Release procedures
Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process
Look up Secretary of State Website and Vin #s when needed
Print titled vehicle report for auction
Correspond with AFC/DSC/Other floor plan institutes regarding dealer titles and securing titles
Update Police Book
Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc
Other duties as requested by manager
Perform necessary functions in QuickBooks
Salary : $19 - $21