What are the responsibilities and job description for the Service Administrator position at Midwest Superstore?
We are looking for an enthusiastic Service Administrator to join our service sales team. You will be responsible for coordinating all incoming requests made online or by phone, booking appointments for the service department, and acting as a first point of contact for customers. Top candidates will be professional and personable individuals, with a passion for great customer service.
Responsibilities:
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments for the service department.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
Requirements:
- Good written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
We are an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person