What are the responsibilities and job description for the Scale House Clerk position at Midwest Scrap Management Inc?
Description
Scrap Management Industries is looking to add a team member to operate our scale. The ideal candidate will be comfortable with computers, skilled at customer service, and be available Monday -Friday 7:30 - 4:30 and some Saturdays.
DUTIES AND RESPONSIBILITIES:
- Obtains required information from customers for all transactions, completes required purchasing and shipping documents, and conducts daily reconciliations.
- Collect paperwork, weights, and load information, and record into database.
- Reviews all documents to ensure regulatory and company requirements are met.
- Heavy data entry and clerical
- Provide exceptional customer service through greeting and directing all customers upon entry of the yard
- Verify incoming loads are safe and do not contain unacceptable material.
- Ensure that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).
- Provide general upkeep of the scale house.
- Occasionally answers the phone.
- Work in a team environment and demonstrate a high degree of professionalism and communication.
- Follow all safety practices including proper use of personal protective equipment.
- Perform other duties as assigned by management.
Benefits:
- 401(k) matching
- Health insurance
- Dental insurance
- Paid time off
- Life insurance
- Vision insurance
- Employee assistance program
Schedule:
8 hour shift
Weekend availability
Language:
English (Preferred)
Work Location: One location
Requirements
Minimum Qualifications:
- 2 years’ cash handling and direct customer service experience in a fast-paced environment.
- High School diploma or equivalent
- Basic math, account reconciliation, computer, and data entry skills.
- Ability to effectively communicate verbally and in writing with customers.
- Ability to understand and carry out written and oral instructions.
- Flexible to work off hours, weekends and holidays in an industrial environment which includes being outdoors in all weather conditions.
- Basic computer knowledge for work related purposes.
- Monday –Friday, with 1/2-day Saturday shift as needed
- Bilingual is a plus